Catering Service Lead - Large Scale Events

Placements24; Queenstown; Sur place; NZD 13 000 - 19 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Diverse and exciting events

Professional development opportunities

Supportive team environment

Advancement potential in Eastern Cape

Résumé du poste

Placements24 is seeking a Catering Service Lead to oversee on-site service delivery for large-scale events in Queenstown, Eastern Cape. You will manage service teams, coordinate with kitchen and logistics, and ensure impeccable guest experiences at high-standard events.

The role requires strong leadership, excellent communication, and the ability to perform under pressure during busy events, including evenings, weekends, and holidays in the Eastern Cape region.

Qualifications

• Minimum of 3 years in catering service, event supervision, or a similar role.
• Strong leadership and team management skills.
• Understanding of food and beverage service standards and event logistics.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Flexibility to work varying shifts including evenings, weekends, and holidays.

Responsabilités

• Supervise and direct catering service staff during events to ensure high-quality guest experiences.
• Coordinate with kitchen and bar teams to ensure timely delivery of food and beverages.
• Manage event setup, service flow, and breakdown, adhering to timelines and client requirements.
• Ensure staff adhere to service standards, presentation guidelines, and safety protocols.
• Act as main on-site contact for clients, addressing needs or concerns promptly.
• Train and mentor service staff, providing guidance and feedback.
• Conduct pre-event briefings to communicate event details and expectations.
• Monitor food and beverage quality and presentation throughout service.
• Manage inventory of service equipment and supplies during events.
• Troubleshoot and resolve issues during service with efficiency and professionalism.

Connaissances

Leadership

Staff management

Communication

Problem-solving

Flexibility

Under pressure

Team training

Event coordination

Description du poste

About the Role

Our client, a prominent catering and events company, is seeking a dedicated and experienced Catering Service Lead to oversee service delivery for large-scale events in Queenstown, Eastern Cape. This role requires a hands-on leader responsible for managing on-site service teams, ensuring impeccable guest experiences, and upholding our client's high standards. You will coordinate with the kitchen and logistics teams to ensure timely and accurate service execution, manage staff performance during events, and act as the primary point of contact for clients on the event day. The ideal candidate possesses strong leadership qualities, excellent communication skills, and a thorough understanding of event service protocols. This is an excellent opportunity to contribute to memorable events within the Eastern Cape region and develop your career within a respected catering organization.

Key Responsibilities

• Supervise and direct catering service staff during events to ensure high-quality guest experiences.
• Coordinate with the kitchen and bar teams to ensure timely and accurate delivery of food and beverages.
• Manage event setup, service flow, and breakdown, adhering to timelines and client requirements.
• Ensure all staff adhere to service standards, presentation guidelines, and safety protocols.
• Act as the main point of contact for clients on-site, addressing any needs or concerns promptly.
• Train and mentor service staff, providing guidance and feedback.
• Conduct pre-event briefings to communicate event details and expectations.
• Monitor food and beverage quality and presentation throughout service.
• Manage inventory of service equipment and supplies during events.
• Troubleshoot and resolve any issues that may arise during service with efficiency and professionalism.

Requirements

• Minimum of 3 years of experience in catering service, event supervision, or a similar role.
• Demonstrated leadership and team management skills.
• Strong understanding of food and beverage service standards and event logistics.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and in a fast-paced environment.
• Problem-solving skills and the ability to make quick decisions.
• Flexibility to work varying shifts, including evenings, weekends, and public holidays, as required for events in Queenstown, Eastern Cape.
• A positive attitude and a commitment to customer satisfaction.
• Experience with large-scale events is highly advantageous.
• Must be physically capable of standing and walking for extended periods.

Benefits

• Competitive hourly wage or salary commensurate with experience.
• Opportunities to work on diverse and exciting events.
• Gain valuable experience in large-scale event catering.
• Supportive team environment and professional development opportunities.
• Be part of a reputable catering company known for its service excellence in the Eastern Cape.
• Potential for advancement within the organization.