Catering Coordinator

Foodstuffs North Island; Wellington; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

5% discount on groceries

Fresh fruit in staff room

Work essentials provided at no cost

Job summary

Foodstuffs North Island in Wellington is seeking a proactive Catering Coordinator to manage and deliver catering orders with outstanding service. You will work with customers and store teams, oversee online order intake, and ensure on-time, accurate deliveries.

You’ll thrive in a fast-paced environment, be highly organised, and committed to food safety and quality. Full-time hours, Monday–Friday, with competitive remuneration discussed during interview.

Qualifications

• Hold a full, clean driver’s licence.
• Experience in customer service is essential.
• Able to build positive relationships with customers.
• Highly organised and able to manage multiple orders and deadlines.
• Comfortable using online ordering and scheduling systems.
• Demonstrate reliability and attention to detail.
• Commitment to food safety and quality standards.
• Communicate effectively with customers, colleagues and other departments.
• Maintain a positive attitude and stay calm under pressure.
• Be proactive and adaptable, seeking support when needed.

Responsibilities

• Coordinate and deliver catering orders to customers throughout Wellington.
• Work closely with customers and in-store teams to ensure accurate orders.
• Manage orders through our online platform and ensure on-time deliveries.
• Provide excellent service and build lasting relationships with clients.

Skills

Customer service

Organised

Communication skills

Attention to detail

Reliability

Food safety

Tools

Online ordering

Scheduling systems

Job description

Join our team

At NWT, we believe in creating awesome experiences that empower you to grow. Our mission is to foster a nurturing and inclusive environment where your talents can flourish, and your career can thrive. As a valued member of our team, you will enjoy amazing perks like a 5% discount on groceries, regular fresh fruit in the staff room, and most of your work essentials provided at no cost. We are a team of over 250 friendly individuals who share a passion for doing the right thing. We love to celebrate the good stuff, from dressing up for events like Pink Shirt Day to embracing initiatives that make a difference. Join us at NWT to create a thriving workplace together!

• 5% discount on groceries
• regular fresh fruit in the staff room
• most of your work essentials provided at no cost

Are you passionate about providing outstanding customer service? We are looking for an enthusiastic and organised Catering Coordinator to join our team. In this role, you'll be responsible for coordinating and delivering catering orders, ensuring every customer receives their orders and exceptional service. You'll work closely with customers and our in-store teams, manage orders through our online platform, and ensure all deliveries are completed accurately, safely, and on time.

This is a fantastic opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering excellent results.

The successful applicant will:

• Hold a full, clean driver's licence and be confident delivering catering orders throughout Wellington
• Have previous customer service experience
• Enjoy building positive relationships with customers
• Be highly organised and able to manage multiple orders and deadlines
• Be comfortable using online ordering and scheduling systems
• Demonstrate reliability and strong attention to detail
• Have a commitment to food safety and quality standards
• Communicate effectively with customers, colleagues, and other departments
• Maintain a positive attitude and remain calm under pressure
• Be proactive, adaptable, and willing to seek support when needed

What We Offer

• Full-time position, 37.5 hours, Monday to Friday (set hours to be confirmed)
• Opportunity to play a key role in a growing area of the business
• Competitive remuneration, discussed during the interview process

Applications will be assessed as they are received.

All applicants must be able to pass a pre-employment drug test.

For further information about the role, please contact us on 04 499 9041 or email [e-mail] .

Applicants must hold New Zel land Citizenship, New Zel land Permanent Residency, or a valid New Zel land Work Visa.