Casual Banking Customer Service Specialist

BNZ; Christchurch; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible hours

Job summary

BNZ is offering a Casual Customer Service Banker role in Christchurch. You will be the first point of contact on the branch floor, engaging with customers to understand their banking needs and provide friendly, helpful assistance. Training is provided, and there is no guaranteed minimum hours in this casual position.

This role focuses on customer service, problem solving, and guiding customers through online platforms and digital tools while building lasting local relationships.

Qualifications

• Previous customer service experience is preferred.
• Ability to engage with customers in a warm, friendly manner.
• Strong problem solving and multi-tasking abilities.

Responsibilities

• Engage with customers on the branch floor to provide friendly service.
• Process customer transactional banking needs accurately.

Skills

Customer service

Communication

Problem solving

Job description

BNZ is offering a Casual Customer Service Banker role in Christchurch. You will be the first point of contact on the branch floor, engaging with customers to understand their banking needs and provide friendly, helpful assistance. Training is provided, and there is no guaranteed minimum hours in this casual position.

This role focuses on customer service, problem solving, and guiding customers through online platforms and digital tools while building lasting local relationships.