Casual Banking Associate — Flexible Hours & Growth

BNZ; Wānaka; Hybrid; NZD 32,000 - 37,000; Part time

Job summary

BNZ is seeking casual Customer Service Assistants for our Wanaka and Queenstown branches. You will engage customers with a friendly approach, handle transactions, and update personal details while guiding customers through digital banking tools.

No banking experience is required, but prior customer service helps. This casual role offers flexible hours and opportunities to learn and grow within BNZ's retail team.

Qualifications

• Casual role with no guaranteed minimum hours
• Previous customer service experience preferred
• Able to engage with customers in a warm, friendly manner
• Willingness to learn banking systems and processes

Responsibilities

• Engage with customers in a warm, friendly manner on the branch floor
• Process customer transactional banking needs
• Update customers' personal details and identification
• Assist with general product and service enquiries and recommend solutions
• Educate customers on BNZ online platforms and digital tools

Skills

Customer service

Cash handling

Communication

Multi-tasking

Job description

BNZ is seeking casual Customer Service Assistants for our Wanaka and Queenstown branches. You will engage customers with a friendly approach, handle transactions, and update personal details while guiding customers through digital banking tools.

No banking experience is required, but prior customer service helps. This casual role offers flexible hours and opportunities to learn and grow within BNZ's retail team.