Customer Banking Specialist - Flexible Hours & Growth

Bank of New Zealand; Christchurch; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Wellbeing support

Flexible working

Generous leave

Career development

Job summary

Bank of New Zealand in Canterbury is seeking a customer-focused Banker to assist customers with everyday banking needs and to educate them on BNZ online platforms and digital tools. The role emphasizes growth opportunities within BNZ's career accreditation pathway and a focus on personal development.

You'll engage with customers in a friendly manner, update personal details, and handle enquiries while contributing to a supportive team culture.

Qualifications

• Customer service experience in some capacity is helpful.
• Willingness to learn (ako) and growth mindset emphasized.
• Strong communication skills and ability to juggle multiple tasks while delivering excellent service.

Responsibilities

• Engage with customers in a warm friendly manner with a big smile
• Processing customer transactional banking needs
• Updating customers personal details and identification
• Assist with general product and service enquiries and recommend solutions to help customers achieve financial goals
• Help educate our customers on our online platforms, tools and digital solutions

Job description

Bank of New Zealand in Canterbury is seeking a customer-focused Banker to assist customers with everyday banking needs and to educate them on BNZ online platforms and digital tools. The role emphasizes growth opportunities within BNZ's career accreditation pathway and a focus on personal development.

You'll engage with customers in a friendly manner, update personal details, and handle enquiries while contributing to a supportive team culture.