Casual Banking Associate - Flexible Hours & Customer Focus

Bank of New Zealand; Otago; On-site; NZD 28,000 - 33,000; Part time

Job summary

Bank of New Zealand (BNZ) is hiring casual Customer Service Ambassadors to be the friendly first point of contact across our Queenstown and Wanaka stores. You’ll greet customers, process everyday banking transactions and help with identity updates in a fast-paced branch environment.

You don’t need banking experience to start; we can teach you the banking basics. A genuine customer service mindset, resilience and energy will help you thrive in this flexible, team-focused role.

Qualifications

• Prior customer service experience is preferred.
• Genuine desire to help customers with a can-do attitude.
• Adaptable to a fast-paced environment and able to multi-task.

Responsibilities

• Engage with customers in a warm friendly manner with a big smile
• Processing customer transactional banking needs
• Updating customers personal details and identification
• Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals
• Help educate our customers on our online platforms, tools and digital solutions

Job description

Bank of New Zealand (BNZ) is hiring casual Customer Service Ambassadors to be the friendly first point of contact across our Queenstown and Wanaka stores. You’ll greet customers, process everyday banking transactions and help with identity updates in a fast-paced branch environment.

You don’t need banking experience to start; we can teach you the banking basics. A genuine customer service mindset, resilience and energy will help you thrive in this flexible, team-focused role.