Caregiver Support Coordinator (Remote)

Placements24; Queenstown; Hybrid; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Fully remote work

Professional development opportunities

Paid time off

Flexible schedule

Job summary

Placements24 is seeking a compassionate Caregiver Support Coordinator to join their fully remote team in New Zealand. You will provide one-on-one support to family caregivers, connect them with services, and develop educational materials to improve caregiver well-being.

This remote-first role requires empathy, strong communication, and the ability to coordinate with health professionals. You will maintain confidential records, deliver workshops, and advocate for caregiver needs across

Qualifications

• Qualification in Social Work, Psychology, Counseling, Nursing, or a related field.
• Previous experience in caregiving support, counseling, or social work, preferably with family support.
• Deep understanding of the challenges and needs of family caregivers.

Responsibilities

• Provide one-on-one support and counseling to family caregivers via phone, video calls, and email.
• Assess caregivers' needs and connect them with resources, support groups, and services.
• Develop and deliver educational materials and workshops on caregiving topics.

Skills

Empathy

Active listening

Communication skills

Remote work

Time management

Education

Social Work / Psychology / Counseling related degree

Tools

Video conferencing tools

CRM / database management

Job description

About the Role

Our client is seeking a compassionate and organized Caregiver Support Coordinator to join their fully remote team. This critical role focuses on providing essential support, resources, and guidance to family caregivers who are looking after loved ones with chronic illnesses or disabilities. You will act as a key point of contact, offering emotional support, information on available services, and assistance with navigating the complexities of caregiving. The ideal candidate will possess excellent empathy, strong communication skills, and a thorough understanding of the challenges faced by caregivers. This is a remote-first position, requiring you to connect with and support individuals across various locations. You will be instrumental in empowering caregivers, enhancing their well-being, and ensuring they have the tools and knowledge to provide the best possible care. This role offers the chance to make a profound difference in the lives of both caregivers and the individuals they support.

Key Responsibilities

• Provide one-on-one support and counseling to family caregivers via phone, video calls, and email.
• Assess the needs of caregivers and connect them with appropriate resources, support groups, and services.
• Develop and deliver educational materials and workshops on topics relevant to caregiving.
• Offer practical advice and emotional support to help caregivers manage stress and burnout.
• Maintain confidential records of caregiver interactions and progress.
• Liaise with healthcare professionals and social service agencies to coordinate support.
• Identify trends and challenges faced by caregivers and provide feedback to improve support programs.
• Advocate for the needs of caregivers within the healthcare and social support systems.
• Ensure timely and empathetic responses to all caregiver inquiries.

Requirements

• A relevant qualification in Social Work, Psychology, Counseling, Nursing, or a related field.
• Previous experience in a caregiving support role, counseling, or social work, preferably with a focus on family support.
• Deep understanding of the challenges and needs of family caregivers.
• Exceptional empathy, active listening, and interpersonal communication skills.
• Proficiency in using virtual communication tools and managing client databases remotely.
• Ability to work autonomously and manage time effectively in a remote setting.
• Strong organizational skills and attention to detail.
• A genuine passion for supporting vulnerable individuals and their families.
• Reliable internet connection and a suitable home office environment.

Benefits

• Competitive annual salary of .
• Fully remote position offering significant work-life balance and flexibility.
• Opportunities for professional development and training in caregiver support.
• The ability to make a tangible difference in the lives of many.
• Supportive virtual team environment.
• Paid time off.