Care Placement Coordinator: Fast, Compassionate Client Support

Visionwest Community Trust; Henderson-Massey; Vor Ort; NZD 60.000 - 80.000; Vollzeit

Zusammenfassung

Visionwest Waka Whakakitenga is seeking a Coordinat or to join our Northwest office, handling high-volume call activity and delivering placement support to connect clients with essential care services. You will work within a dedicated team, ensuring timely responses and high-quality client outcomes.

The role requires strong organisational and communication skills, rostering experience, and the ability to multitask under pressure in a fast-paced environment.

Qualifikationen

• Experience rostering staff and clients.
• Problem-solving skills with the ability to deliver responsive, person-centred solutions.
• Excellent organisational and communication skills.
• Database and administration skills.
• Excellent spoken and written English.
• Previous call centre experience would be advantageous.
• Calm, flexible attitude with multitasking ability.
• Strong time management under pressure while staying calm.

Aufgaben

• Answer calls and ensure clients receive continuous, high-quality care.
• Provide fast, responsive placement support to connect clients with the care they need.
• Maintain a calm, professional approach while coordinating multiple stakeholders.

Kenntnisse

Roster management

Problem-solving

Organisation

Communication

Database administration

English proficiency

Call centre experience

Multitasking

Team player

Jobbeschreibung

Visionwest Waka Whakakitenga is seeking a Coordinat or to join our Northwest office, handling high-volume call activity and delivering placement support to connect clients with essential care services. You will work within a dedicated team, ensuring timely responses and high-quality client outcomes.

The role requires strong organisational and communication skills, rostering experience, and the ability to multitask under pressure in a fast-paced environment.