Cafe Assistant

Cardrona Alpine Resort; Otago; On-site; NZD 25,000 - 30,000; Part time

Benefits offered by this job

Season pass

Discounted adventures

Job summary

Cardrona Alpine Resort is seeking a friendly Cafe Assistant to support our on-mountain cafés and restaurants. You will deliver excellent guest service, prepare and serve food and beverages, handle cash at POS, and keep outlets clean and inviting.

This part-time role (4 days per week) includes flexibility for late-night Friday sessions, contributing to a vibrant mountain atmosphere for guests and team alike.

Qualifications

• Previous customer service, hospitality, or café experience.
• Cash handling and point-of-sale experience.
• Strong communication and interpersonal skills.
• A friendly, approachable, and professional manner.
• Excellent attention to detail and presentation standards.
• The ability to work efficiently in a busy environment.
• A positive attitude and willingness to support the wider team.
• Reliability and a strong work ethic.

Responsibilities

• As a Cafe Assistant, you'll play an important role in the day-to-day operation of our on-mountain cafés and restaurants.
• You'll provide outstanding customer service, prepare and serve food and beverages, operate point-of-sale systems, and help maintain clean, organised, and welcoming outlets.
• This is a fast-paced role that requires a positive attitude, great communication skills, and a willingness to jump in wherever needed.
• You'll be interacting with guests from around the world, helping ensure every visit to Cardrona is one to remember.

Skills

Customer service

Cash handling

Communication

Attention to detail

Team player

Reliability

Hospitality experience

POS experience

Tools

POS systems

Job description

Cafe Assistant

Join Our Mountain Whānau

Are you passionate about delivering great food, excellent coffee, and exceptional guest experiences in a stunning mountain setting? We're looking for a friendly and enthusiastic Cafe Assistant to join our Food & Beverage team and help create memorable experiences for every guest who visits Cardrona.

Guided by our values of Love It, We're All in This Together, We Are the Guardians, Keeping It Real, and Making It Extraordinary, you'll be part of a team that genuinely cares about its people, guests, and environment.

About the Role

As a Cafe Assistant, you'll play an important role in the day-to-day operation of our on-mountain cafés and restaurants. You'll provide outstanding customer service, prepare and serve food and beverages, operate point-of-sale systems, and help maintain clean, organised, and welcoming outlets.

This is a fast-paced role that requires a positive attitude, great communication skills, and a willingness to jump in wherever needed. You'll be interacting with guests from around the world, helping ensure every visit to Cardrona is one to remember.

This is a part-time position, working 4 days per week. Flexibility to work our popular late-night Friday sessions will be required, helping create a vibrant mountain atmosphere for guests enjoying evenings at Cardrona.

What You'll Bring

• Previous customer service, hospitality, or café experience
• Cash handling and point-of-sale experience
• Strong communication and interpersonal skills
• A friendly, approachable, and professional manner
• Excellent attention to detail and presentation standards
• The ability to work efficiently in a busy environment
• A positive attitude and willingness to support the wider team
• Reliability and a strong work ethic

You’ll Be

• Passionate about delivering exceptional guest experiences
• A team player who enjoys working with people
• Energetic, motivated, and adaptable
• Calm and organised during busy periods
• Proud of maintaining a clean and welcoming environment
• Keen to learn, grow, and contribute to a positive team culture

Who Are We?

Cardrona / Treble Cone prides itself on bringing together a team of people from all over the world who are the friendliest, most helpful, most proactive, and consistently go the extra mile to provide amazing guest service. At Cardrona / TC, we're more than just a team, we're a whānau. We have fun, work hard, support each other, and are passionate about our resort and our values. If this sounds like you, come join us!

What Do You Get Out of This?

Enjoy some incredible staff perks! Along with a FREE Cardrona / Treble Cone season pass, you can bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank.

Application Notes

This is a part-time seasonal position, working 4 days per week.

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.