Business Support Coordinator (12 month fixed term)

Apply; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Xero is hiring a Business Support Coordinator in Auckland to provide comprehensive administrative support to the Executive General Managers and senior leaders. You will coordinate calendars, travel, expenses and meetings while helping to streamline processes and reduce friction across the team.

You will partner with EAs and operations to plan events, coordinate resources and onboarding for new starters, driving proactive communication and smooth daily operations in a fast-paced environment.

Qualifications

• Experience supporting senior leaders in a fast-paced environment.
• Strong admin skills with meticulous attention to detail.
• Excellent communication and proactive problem-solving abilities.

Responsibilities

• Provide diary management, travel bookings, expense claims and meeting coordination for senior leaders.
• Coordinate events calendars and support planning for annual conferences and meetings.
• Build strong relationships across the group and with the admin community.
• Raise and track purchase orders, manage contracts and support payment processes.
• Organise leadership events, meetings and materials distribution; support team events.

Skills

Senior leadership support

Administrative coordination

Job description

Our Purpose

At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick.

Finding comfort working in an ever-changing and fast-paced environment, with more than strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none. You are the kind of person that is always one step ahead, planning and prioritising constantly as you go.

You will provide exceptional administrative support to the Executive General Managers and Senior Leaders within that business area. A key part of this role is the coordination and orchestration of all work across the domains. You will work closely with other Business Support Coordinators, Operations Managers, senior leaders and wider teams to reduce friction within our processes to ensure everything runs smoothly. You will identify opportunities for improvement and help to deliver those improvements. And ensure the team is well supported, ensuring the smooth management of daily operations.

What you’ll do

• Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination
• Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed
• Build strong working relationships across your group, the wider business, and the admin community
• Raise and track purchase orders, manage contracts, and support payment processes where relevant
• Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials
• Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, road shows, Board & Committee Meetings, AGM)
• Support onboarding for new starters
• Liaise between the EGM team and wider business to coordinate diaries, events, and resources
• Champion global ways of working and effective team communication

What you’ll bring with you

• Proven experience supporting senior leaders in a fast‑paced s