Executive Support Coordinator – Global Operations & Events

xero; New Zealand; On-site; NZD 60,000 - 90,000; Full time

Job summary

Xero is seeking a Business Support Coordinator to empower senior leaders across the organisation. You will provide comprehensive administrative support, coordinate calendars and events, and build strong cross-team relationships to ensure smooth operations.

In this role you will manage diaries, travel, expenses, and meeting logistics while partnering with executive leaders and wider teams to continuously improve processes and efficiency.

Qualifications

• Proven experience supporting senior leaders in a fast-paced, global environment.
• Highly organised, proactive and detail-focused, with the ability to manage competing priorities and work independently.
• Strong relationship builder with excellent communication skills and confidence working across all levels and time zones.
• Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery.

Responsibilities

• Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination.
• Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed.
• Build strong working relationships across your group, the wider business, and the admin community.
• Raise and track purchase orders, manage contracts, and support payment processes where relevant.
• Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials.
• Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM).
• Support onboarding for new starters
• Liaise between the EGM team and wider business to coordinate diaries, events, and resources
• Champion global ways of working and effective team communication

Skills

Senior leadership support

Diary management

Event coordination

Travel bookings

Expense claims

Relationship building

Cross-timezone communication

Process improvement

Administrative support

Job description

Xero is seeking a Business Support Coordinator to empower senior leaders across the organisation. You will provide comprehensive administrative support, coordinate calendars and events, and build strong cross-team relationships to ensure smooth operations.

In this role you will manage diaries, travel, expenses, and meeting logistics while partnering with executive leaders and wider teams to continuously improve processes and efficiency.