Business Services Coordinator (12-month fixed term)

Tuatahi First Fibre Limited; Hamilton; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Utilities Rebate

Refer-a-Friend Bonus

Volunteer Day

Job summary

Tuatahi First Fibre Limited is seeking a proactive Business Services Coordinator to support our Hamilton team on a 12-month fixed-term contract. The role covers office operations, facilities, procurement, staff support and day-to-day administration across multiple sites, offering variety and opportunities to take initiative.

You’ll work closely with staff, landlords, vendors and internal teams to keep our business running smoothly and present a welcoming workplace.

Qualifications

• 3+ years in an office-based administration role.
• Strong organisational skills, initiative and the ability to manage competing priorities.
• Excellent communication and interpersonal skills, with a positive, customer-focused approach.
• Good working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel.
• Experience with Microsoft Dynamics 365, Gallagher, EROAD or ServiceNow would be advantageous.
• A current NZ driver's licence (restricted licence minimum) is also required.

Responsibilities

• Provide administration support from our Hamilton-based team to six offices across the North Island, responding to staff requests, coordinating tasks and ensuring matters are followed through to completion.
• Coordinate building maintenance, repairs and general facilities requirements across our office locations. Liaise with landlords, contractors and service providers to organise works, resolve issues and keep our workplaces operating effectively.
• Raise and receipt purchase orders, assist with vendor set-ups and provide general financial administration support. Work within our internal finance systems and processes to support the smooth handling of purchasing and payment activities.
• Coordinate the administration of our business systems and tools, including staff access, visitor registration, EROADs and BookIt. Assist staff with system-related queries, access requirements and general operational support.
• Assist with staff travel arrangements, catering, events and other general staff requirements. Be a go‑to point of contact for staff queries, helping connect people with the right information, support or resources.
• Provide a friendly and professional first point of contact for visitors and staff. Help ensure our offices are welcoming, organised and present a positive image of the business.

Skills

Office administration

Organisational skills

Communication

MS Office

Dynamics 365

NZ Driver's license

Tools

Microsoft Dynamics 365

Gallagher

ERoad

ServiceNow

Job description

About The Role:

Are you an organised, proactive person who enjoys keeping things running smoothly? We're looking for a Business Services Coordinator to join our team at Tuatahi on a 12-month fixed-term contract.

This is a varied role where no two days are quite the same. You'll play an important part in supporting our people and wider business, helping coordinate everything from office operations, facilities to procurement, staff support and day-to-day administration.

If you enjoy taking initiative, solving problems and making things happen behind the scenes, we'd love to hear from you!

What You’ll Be Doing

• • Business Support: Provide administration support from our Hamilton-based team to six offices across the North Island, responding to staff requests, coordinating tasks and ensuring matters are followed through to completion.

• • Facilities and Office Coordination: Coordinate building maintenance, repairs and general facilities requirements across our office locations. Liaise with landlords, contractors and service providers to organise works, resolve issues and keep our workplaces operating effectively.

• • Finance Administration: Raise and receipt purchase orders, assist with vendor set-ups and provide general financial administration support. Work within our internal finance systems and processes to support the smooth handling of purchasing and payment activities.

• • Systems and Operational support: Coordinate the administration of our business systems and tools, including staff access, visitor registration, EROADs and BookIt. Assist staff with system-related queries, access requirements and general operational support.

• • Staff Support: Assist with staff travel arrangements, catering, events and other general staff requirements. Be a go‑to point of contact for staff queries, helping connect people with the right information, support or resources.

• • Office and Front of House: Provide a friendly and professional first point of contact for visitors and staff. Help ensure our offices are welcoming, organised and present a positive image of the business.

Skills and Experience Required:

• • At least 3 years' experience in an office-based administration role.

• • Strong organisational skills, initiative and the ability to manage competing priorities.

• • Excellent communication and interpersonal skills, with a positive, customer-focused approach.

• • Good working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel.

• • Experience with Microsoft Dynamics 365, Gallagher, EROAD or ServiceNow would be advantageous.

• • A current NZ driver's licence (restricted licence minimum) is also required.

Why Tuatahi is the Place for You

At Tuatahi, we’re not only leaders in technology - we’re dedicated to looking after our people. Our benefits are designed to support your wellbeing and help you thrive, both at work and at home:

• Utilities Rebate: Support with essential home costs like power and fibre.

• Refer-a-Friend Bonus: Bring great people into the team and get rewarded.

• Volunteer Day: One paid day each year to give back to your community.

About Us:

As a leader in Aotearoa’s ultrafast broadband revolution, Tuatahi is powering the future of connectivity. Our 6,000 km fibre optic network is the backbone that links households and businesses to the internet, driving digital growth across regions like Waikato, Bay of Plenty, Hawke’s Bay, New Plymouth, and beyond.

We partner with retail service providers and mobile network operators, enabling them to offer a range of services to over 249,000 homes and businesses. As we expand, we’re seeking innovative minds to help us shape a digitally empowered tomorrow. Join us and be part of something truly transformative.

Diversity, equity, and inclusion are central to how we work. When you apply, we’ll invite you to answer two optional questions to help us track progress toward fair and equal opportunities. Your responses are anonymous, voluntary, and have no impact on your application.

Advertising closes:

23 November 2026