Business Services Coordinator

Aotearoa New Zealand Association of Social Workers; Māngere-Ōtāhuhu; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellbeing leave

Birthday Leave

Group health insurance

Annual flu vaccination

EAP access

Christmas/New Year shutdown

Job summary

Aotearoa New Zealand Association of Social Workers is seeking a proactive Business Services Coordinator to streamline office and operational activities across Monte's sites in Auckland. You will coordinate onboarding, fleet management, enquiries and internal communications to ensure efficient, consistent processes.

You will bring strong organisational skills, a collaborative approach and a practical problem-solving mindset.

Qualifications

• Experience as a coordinator or administrator.
• Very organised and practical, with ownership mindset.
• Comfortable learning and using different systems and technology.
• Able to prepare, schedule and publish engaging content and contribute to website/stakeholder communications.

Responsibilities

• Coordinate day-to-day office and operational requirements across Monte's sites.
• Oversee staff onboarding and offboarding processes and systems.
• Coordinate vehicle fleet bookings, servicing, WOFs, and related admin.
• Manage telephone system, visitors and general enquiries.
• Coordinate external communications including website content and stakeholder newsletter.
• Provide coordination and administrative support for team and organisation-wide projects.

Skills

Organisational skills

Initiative

Digital confidence

External communications

Attention to detail

Communication skills

Collaboration

Adaptability

Values alignment

Tools

Microsoft Office

Job description

Nāu te rourou, úāku te rourou ka ora ai te iwi – with your basket and my basket the people will thrive.

We believe everyone deserves a place to call home and have hope of a better future.

We empower families to live well by providing Transitional and Community/Social Housing; and working closely with whānau to achieve longer term housing solutions. We work across South Auckland, with offices in ‘Mangere, Onehunga and Manurewa.

As Business Services Coordinator, you will play an important organisation-wide role, coordinating day-to-day services and activities that help our Monte team operate effectively.

Working across our sites and teams, you will keep things organised, make sure important processes happen when they should, and help create efficient and consistent ways of working.

Your key responsibilities will include:

Business services coordination: Coordinate day-to-day office and operational requirements across Monte's sites. Keep our staff intranet current and useful.

Staff onboarding and offboarding: Coordinate the systems and equipment related requirements for people joining, moving within or leaving Monte.

Vehicle fleet coordination: Coordinate Monte's vehicle fleet, including bookings, servicing, WOFs, etc. and administration relating to vehicle purchases, leases, disposals and insurance.

Enquiries and internal information: Oversee the telephone system and visitors visiting our support office. Coordinate general enquiries received, ensuring they are directed appropriately.

External communications: Coordinate regular external communications that showcase Monte's mahi and impact, including maintaining accurate and engaging website content, and coordinating the quarterly stakeholder newsletter.

Projects and operational support: Provide coordination and administrative support for team and organisation wide projects and initiatives as needed.

You will be an experienced coordinator or administrator who enjoys making things work well behind the scenes. You are very organised, practical and comfortable taking ownership of a wide range of activities and following them through to completion. You will have:

Strong organisation and follow-through: You can manage multiple priorities, keep track of details and deadlines, and ensure actions are completed to a high quality without needing close supervision.

Initiative and practical problem-solving: You notice what needs attention, act and look for practical ways to make processes simpler and more effective.

Digital confidence: You are comfortable learning and using different systems and technology and can confidently support everyday digital processes.

External communications capability: You are a confident written communicator with the ability to prepare, schedule and publish engaging social media content and contribute to website and stakeholder communications. You understand the importance of appropriate tone and representing an organisation professionally through external channels.

Attention to detail and quality: You take pride in producing accurate, well-organised and professional work and maintaining reliable records and processes.

Strong communication and relationship skills: You communicate clearly and professionally and can build effective working relationships with colleagues, senior leaders, suppliers and other stakeholders.

A collaborative and service-focused approach: You enjoy helping others, are approachable and responsive, and understand that good business support enables the whole organisation to do its mahi well.

Adaptability and sound judgement: You are comfortable working across a broad range of activities, can respond when priorities change, and use good judgement when handling confidential, sensitive or externally published information.

Alignment with our values: You will bring our values of Manaakitanga (Hospitality), Kotahitanga (Collaboration), Tūmānako (Hope), TŬ Pono Toa (Courageous Integrity) and Tika (Justice) to the way you work, contribute to the team and support others across Monte.

You must also have the legal right to work in New Zealand.

We are a passionate, inclusive and hardworking team, and believe our strength comes from working together. Everything we do is focused on achieving better outcomes for the whānau and communities we serve.

Joining our team means you’ll have:

The opportunity to work for an established and well regarded Not for Profit organisation, and contribute to meaningful mahi every day.

A competitive remuneration package.

Regular opportunities for learning and development.

Additional Leave: Health & Wellbeing and Birthday Leave.

A subsidised group health insurance scheme, annual flu vaccination and access to EAP.

An annual Christmas/New Year shutdown, giving you the opportunity for a proper break.

If this sums up your skills and experience, and sounds exciting to you - we would love to hear from you!

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as a Business Services Coordinator?
• Do you have experience in administration?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?
• How many years experience in Fleet Administration do you have?
• Do you have Social Media Content Creation experience?
• How many years' experience do you have as an External Communications Assistant?

We are currently receiving a high volume of applications and will review and progress applications as they are received. Applications will remain open until the vacancy is filled.