Business Services Administrator

Mott MacDonald; Auckland; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Professional development

Inclusive culture

Wellbeing programmes

Global consultancy

Employee ownership

Job summary

Mott MacDonald in Auckland is seeking a Business Services Administrator to support our busy office with high‑quality administration and a welcoming environment for staff and visitors.

You will work closely with the New Zealand Business Services team to help keep the office running smoothly and contribute to a positive workplace experience across the business.

This varied role is ideal for an organised and proactive individual who enjoys helping others succeed and thrives in a fast-paced setting.

Qualifications

• Experience in administration, office coordination, reception or customer service.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.

Responsibilities

• Providing general office administration and business support.
• Managing reception and acting as the first point of contact for visitors and calls.
• Supporting employee onboarding and offboarding processes.
• Coordinating meetings, workshops and office events.
• Assisting with travel bookings, expense claims, timesheets and purchase orders.
• Maintaining office facilities, supplies and records.
• Supporting business improvement initiatives and contributing to a positive workplace experience.

Skills

Office administration

Reception duties

Onboarding/offboarding

Travel arrangements

Multitasking

Communication

Team collaboration

Tools

Microsoft 365

Outlook

Word

Excel

Teams

Job description

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Brilliant people trusted to do brilliant things

At Mott MacDonald, we deliver innovative engineering, management and development solutions that improve society. With a presence in over 50 countries, we work across transport, water, environment, energy, buildings and advisory sectors, helping our clients tackle some of the world's most complex challenges.

Our people are at the heart of everything we do. We foster an inclusive, supportive and collaborative culture where everyone can thrive, develop their career and make a meaningful contribution.

We're looking for a Business Services Administrator to join our Auckland office and play a key role in supporting the smooth day-to-day operation of our business.

The opportunity

As a Business Services Administrator, you'll be a central part of our Auckland office, providing high-quality administrative support and helping create a welcoming, professional environment for our people, clients and visitors.

Working closely with the wider New Zealand Business Services team, you'll contribute to a broad range of activities that keep our office running efficiently while supporting our employees throughout their journey with Mott MacDonald.

This is a varied and hands-on role that will suit someone who enjoys working with people, takes pride in being organised, and thrives in a busy environment where no two days are the same.

What you'll be doing

• Providing general office administration and business support
• Managing reception and acting as the first point of contact for visitors and calls
• Supporting employee onboarding and offboarding processes
• Coordinating meetings, workshops and office events
• Assisting with travel bookings, expense claims, timesheets and purchase orders
• Maintaining office facilities, supplies and records
• Supporting business improvement initiatives and contributing to a positive workplace experience

About you

We're looking for someone who is proactive, organised and enjoys helping others succeed.

You'll bring:

• Previous experience in administration, office coordination, reception or customer service
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• A high level of accuracy and attention to detail
• Confidence using Microsoft 365 applications, including Outlook, Word, Excel and Teams
• A positive, collaborative approach and willingness to get involved wherever needed

Why join Mott MacDonald?

At Mott MacDonald, we're committed to providing an environment where our people can grow and do their best work.

We offer:

• Flexible working arrangements
• Professional development and learning opportunities
• A supportive and inclusive team culture
• Wellbeing initiatives and employee support programmes
• The opportunity to work within a respected global consultancy delivering meaningful projects
• Employee ownership and the chance to share in our success

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business. We believe diverse perspectives lead to better outcomes for our people, clients and communities. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

If you're looking for a varied role where you can make a real impact, support a great team and build a long-term career with a global organisation, we'd love to hear from you

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.