Business Development Manager at Assess HR

Assess HR; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Assess HR is seeking a seasoned Business Development Manager in Auckland to lead customer acquisition and growth across our service offerings. You will build strong relationships, identify new opportunities, and drive commercial results while coordinating with the Customer Success team to ensure client satisfaction.

You will own the sales cycle from initial contact through negotiation and close, maintain CRM accuracy, and leverage existing relationships for referrals.

Qualifications

• 7+ years of experience in sales within high-performing teams.
• Experience in MSP sector and full sales cycle—from lead generation to close.
• Proven track record of meeting or exceeding sales targets and building trusted relationships.

Responsibilities

• Build trusted, long-term relationships with customers and key stakeholders.
• Contribute actively to the Customer Success Team, sharing insights and supporting collective success.
• Develop a strong understanding of the company's services and identify opportunities to help customers work smarter.
• Engage in lead-generation activities, including networking events and industry forums, and convert new opportunities into business.
• Manage the full sales cycle—from initial conversations to negotiation and close—while maintaining accurate CRM records.
• Follow up on inbound leads and respond promptly to new enquiries.
• Leverage existing customer relationships to generate referrals and expand footprint.
• Prepare and negotiate sales proposals using approved systems and standards.
• Support and motivate colleagues within the Customer Success Team to achieve shared goals.

Skills

Sales leadership

Communication

MSP experience

CRM proficiency

Education

Tertiary qualification

Professional certifications

Tools

CRM systems

Cloud platforms

Job description

Business Development Manager at Assess HR in Auckland City, N, NZ

This full time on site position offers great opportunities for career growth.

Key Responsibilities

As our Business Development Manager, you'll play a central role in supporting and growing Tribe's customer base, ensuring every interaction delivers outcomes we can be proud of. Your work will focus on building strong relationships, identifying opportunities, and driving meaningful commercial results.

Customer & Team Engagement

Contribute actively to the Customer Success Team, sharing insights and supporting collective success.

Build trusted, long-term relationships with customers and key stakeholders.

Look for ways to improve the customer experience and strengthen brand loyalty.

Sales & Business Development

Develop a strong understanding of Tribe's services and identify opportunities to help customers work smarter.

Engage in lead-generation activities, including networking events and industry forums, and convert new opportunities into business.

Manage the full sales cycle - from initial conversations to negotiation and close - while maintaining accurate CRM records.

Follow up on inbound leads and respond promptly to new enquiries.

Leverage existing customer relationships to generate referrals and expand Tribe's footprint.

Collaboration & Commercial Delivery

Work closely with internal teams, partners, suppliers, and distributors to support campaigns and business initiatives.

Prepare and negotiate sales proposals using approved systems and standards.

Support and motivate colleagues within the Customer Success Team to achieve shared goals.

Stay informed on market trends, technical developments, and relevant sales training or certifications.

What You'll Bring

• Proven success operating within a high-performing Sales Team, backed by 7+ years of relevant industry experience.


• Strong verbal and written communication skills, including confident documentation, proposal writing, and presentation delivery.


• Experience in the Managed Service Provider (MSP) sector and a deep understanding of the full sales cycle - from lead generation through to close.


• A track record of consistently meeting or exceeding sales targets while building trusted internal and external relationships.


• High levels of drive, initiative, and professional presence, with the ability to influence, create value, and deliver outcomes.


• Proficiency with modern cloud productivity tools and the business acumen to translate technology into meaningful customer benefits.


• Excellent organisational skills, with the ability to prioritise effectively and manage deadlines.


• A genuine enthusiasm for technology and its potential to transform businesses.

Preferred Qualifications

• Tertiary qualification or equivalent professional experience.


• Relevant industry certifications (e.g., Microsoft, HP, Lenovo, Cloud platforms).


• Strong experience in customer acquisition, account management, and technology project delivery within the NZ technology services landscape.


• Up-to-date knowledge of modern IT solutions, cloud platforms, and managed services best practices.

Why Tribe

What truly sets Tribe apart is our culture. Every member of our team lives by our core values - Teamwork, Respect, Innovate, Bravery, and Empower. These aren't just words; they guide how we collaborate, innovate, and deliver exceptional outcomes for our clients. If you're looking to join a people-first, growth-focused business that's redefining the IT services market, Tribe is the place to make your mark. If this role and Tribe sound like you, we would love to hear from you.