General Manager - Tribe Auckland Fort St

AccorCorpo; Auckland; On-site; NZD 180,000 - 260,000; Full time

Benefits offered by this job

Learn Your Way at Accor

Heartist Benefits - discounted F&B &住宿

Job summary

Tribe Auckland Fort Street is seeking a dynamic General Manager to lead hotel operations with a hands-on approach focused on delivering exceptional guest service. This role sits in the Auckland CBD within the Accor Tribe brand, directing strategic initiatives to optimize performance and guest satisfaction.

You will drive revenue growth, oversee F&B and hotel operations, and lead a passionate team to create memorable guest experiences and loyalty across the property.

Qualifications

• Previous experience in Hotel Operations & Food & Beverage Management.
• Demonstrated strategic and operational leadership experience.
• Proven track record of maintaining excellent product and service standards.
• Commitment to continuous improvement and learning.
• Ability to build, maintain and seek new opportunities / partnerships within the local market.
• Positive and energetic attitude.
• Passion for delivering a memorable guest experience and loyalty.

Responsibilities

• Lead the Hotel with a highly organized approach.
• Provide strategic leadership to achieve financial and operational objectives.
• Develop and implement strategies to enhance guest satisfaction and drive revenue growth.
• Communicate effectively with key stakeholders & Hotel Owners.
• Lead, develop and inspire the team to create a great culture and exceptional guest experiences.

Skills

Hotel Operations

F&B Management

Strategic leadership

Team coaching

Guest experience

Business development

Job description

General Manager - Tribe Auckland Fort St

• Full-time
• Job Type: Permanent

TRIBE Auckland Fort Street serves as a stylish destination where guests and locals can work, play, and relax with its bold personality and socially connected culture. TRIBE Auckland envisions a hub that excites and inspires both travellers and locals. Located in the heart of the Auckland CBD, the design‑led midscale brand by Accor, boasts 60 compact but ultra‑comfy guestrooms featuring the latest technologies, a lobby bar, terrace, and social hub.

Tribe Auckland is seeking a dynamic and experienced Hotel Operations leader to lead the team as General Manager.

As General Manager, you will have a hands on approach, a drive for achieving a high level of guest service and a strong leader of the people.

Responsibilities

• A highly organized individual, who will lead the Hotel.
• Providing strategic leadership to achieve the hotel's financial and operational objectives.
• Developing and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.
• A high level of effective communication with key stakeholders & Hotel Owners.
• Providing strategic leadership to achieve the hotel's financial and operational objectives.
• Developing and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.
• Leading, developing and inspiring the team to create a great team culture and exceptional guest experiences.

Qualifications

• Previous experience in Hotel Operations & Food & Beverage Management
• Demonstrated strategic and operational leadership experience, with the ability to clearly articulate direction and coach the team.
• A proven track record of maintaining excellent product and service standards.
• Demonstrated commitment to continuous improvement and learning
• Ability to build, maintain and seek new opportunities / partnerships within the local market
• A positive and energetic attitude
• An infectious passion for delivering a memorable guest experience and creating loyalty of guests.

Benefits

• An exciting opportunity to lead this TRIBE Hotel in New Zealand
• Commitment to your continuous growth with development opportunities via Learn Your Way at Accor
• Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Our commitment to Diversity & Inclusion:

‘’We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.’’

"Pioneering the Art of Responsible Hospitality, connecting cultures with Heartfelt care"