Business Applications Support Specialist — Train & Improve

RealNZ; Wānaka; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Ski pass

Medical insurance

Job summary

RealNZ in New Zealand is seeking a Business Applications Support Specialist to help keep the technology powering our experiences running smoothly.

You’ll be the go-to person for supporting and enhancing the systems our teams use daily, troubleshooting issues, supporting upgrades, training users and driving improvements.

Join a team committed to learning, growth and delivering great guest experiences across our parks and locations.

Qualifications

• Experience supporting business systems, applications, or technology platforms.
• Ability to translate technical information into plain language.
• Excellent communication and relationship-building skills.
• Passion for continuous improvement and finding smarter ways of working.

Responsibilities

• Provide support and troubleshooting across business applications.
• Collaborate with teams to identify and deliver system improvements.
• Test new functionality and support system upgrades.
• Create user guides and deliver training for system users.
• Collaborate with internal teams and external partners to keep applications reliable.

Skills

Problem solving

Clear communication

Plain language

Relationship-building

Continuous improvement

Tools

Salesforce

Maximo

FareHarbor

Coupa

Navision

SQL

Azure integrations

Power Automate

IT service management

Job description

RealNZ in New Zealand is seeking a Business Applications Support Specialist to help keep the technology powering our experiences running smoothly.

You’ll be the go-to person for supporting and enhancing the systems our teams use daily, troubleshooting issues, supporting upgrades, training users and driving improvements.

Join a team committed to learning, growth and delivering great guest experiences across our parks and locations.