Business Apps Support & Optimization Lead

RealNZ; Te Anau; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Ski pass

Medical insurance

Flexible work locations

Job summary

RealNZ is seeking a Business Applications Support Specialist to keep our technology running smoothly for teams across the business. You’ll troubleshoot issues, support upgrades, train users, and drive improvements that help people do their best work.

You’ll collaborate with internal teams and external partners to ensure applications remain reliable, user-friendly, and fit for purpose, with opportunities to learn and grow in a dynamic conservation-focused company.

Qualifications

• Experience supporting business systems, applications, or technology platforms.
• Strong problem-solving skills and a practical, can-do approach.
• The ability to translate technical information into plain language.

Responsibilities

• Providing support and troubleshooting across our business applications.
• Working closely with teams to identify and deliver system improvements.
• Testing new functionality and supporting system upgrades.
• Creating user guides and delivering training to help people get the most from our systems.
• Collaborating with internal teams and external partners to ensure applications remain reliable, effective, and user-friendly.

Skills

Business applications support

Troubleshooting

Communication

Training users

Tools

Salesforce

Maximo

FareHarbor

Coupa

Navision

SQL

Azure

Power Automate

Job description

RealNZ is seeking a Business Applications Support Specialist to keep our technology running smoothly for teams across the business. You’ll troubleshoot issues, support upgrades, train users, and drive improvements that help people do their best work.

You’ll collaborate with internal teams and external partners to ensure applications remain reliable, user-friendly, and fit for purpose, with opportunities to learn and grow in a dynamic conservation-focused company.