Branch Manager (Dimond Roofing, Auckland)

Fletcher Building Limited; Auckland; Hybrid; NZD 100,000 - 140,000; Full time

Job summary

Dimond Roofing is seeking an experienced Branch Manager to lead our Auckland branch. You will be responsible for growing sales, strengthening customer relationships, leading operational performance, and developing a high-performing team to deliver exceptional business results at our flagship Auckland operation.

Reporting to the National Roofing Manager, this leadership role focuses on profitability, culture, and stakeholder engagement, guiding the branch to achieve strategic objectives and

Qualifications

• Proven leadership experience in manufacturing, construction products, building materials, industrial, or related industries.

Responsibilities

• Lead Auckland's largest Dimond Roofing branch to achieve financial and operational targets.
• Lead and develop a high-performing branch team.
• Deliver financial, operational, and safety performance targets.
• Drive sales growth and market share through strong customer relationships.
• Ensure exceptional customer service and operational efficiency.
• Champion health, safety, and wellbeing, maintaining a strong Zero Harm culture.
• Manage branch budgets, profitability, and working capital performance.
• Identify continuous improvement opportunities across sales and operations.
• Build strong relationships with customers, suppliers, and key industry stakeholders.
• Support employee development, succession planning, and performance management.

Skills

Leadership experience

Sales leadership

Customer relationships

Commercial acumen

Growth opportunities

Operational performance

People leadership

Communication

Health and safety

Job description

Dimond Roofing has been part of New Zealand's building landscape for over 60 years, tracing back to Dimond Industries' early roll-forming work in Wellington in the 1960s. Today it's a leading manufacturer and supplier of long-run roofing, cladding, architectural tray, and roofing products, trusted by homeowners, builders, commercial property owners, and farmers across the country.

We're looking for an experienced and commercially driven Branch Manager to lead our Auckland branch. You will be responsible for growing sales, strengthening customer relationships, leading operational performance, and developing a high-performing team to deliver exceptional business results across our largest and most strategically important branch.

About the Role

As Branch Manager, you will have full responsibility for the performance of the branch, leading a team across sales, operations, and support functions to achieve business objectives. You will play a key role in delivering branch profitability, developing high-performing teams, building strong customer relationships, and ensuring operational excellence.

Reporting to the National Roofing Manager, this is a leadership role where you will influence business outcomes while fostering a strong culture aligned with Dimond values.

Key Responsibilities

• Leading Auckland's largest Dimond Roofing branch to achieve financial and operational targets.
• Lead and develop a high-performing branch team.
• Deliver financial, operational, and safety performance targets.
• Drive sales growth and market share through strong customer relationships.
• Ensure exceptional customer service and operational efficiency.
• Champion health, safety, and wellbeing, maintaining a strong Zero Harm culture.
• Manage branch budgets, profitability, and working capital performance.
• Identify continuous improvement opportunities across sales and operations.
• Build strong relationships with customers, suppliers, and key industry stakeholders.
• Support employee development, succession planning, and performance management.

What We're Looking For

We're looking for a commercially driven leader who is passionate about building strong teams, winning business, and creating exceptional customer experiences.

Ideally, you'll bring:

• Proven leadership experience in manufacturing, construction products, building materials, industrial, or related industries.
• Strong sales leadership capability with a track record of driving revenue growth, market share, and profitability.
• A genuine passion for customer relationships, with the ability to develop and maintain strategic partnerships that deliver long-term value for both customers and the business.
• Strong commercial and financial acumen, with experience managing budgets and delivering business performance.
• The ability to identify growth opportunities and convert them into sustainable business outcomes.
• Experience managing operational performance and business KPIs.
• A track record of building successful customer relationships and growing revenue.
• Excellent communication and stakeholder management skills.
• Strong people leadership, coaching, and performance management capabilities.
• A commitment to health, safety, and continuous improvement.

Why Join Dimond?

At Dimond Roofing, we are committed to helping our people succeed. You'll join a respected New Zealand business with a strong reputation for quality, innovation, and customer service while leading a branch that plays a vital role in our national success.

This is your opportunity to make a meaningful impact, lead our flagship Auckland operation, and help shape the future of one of New Zealand's most trusted building product brands.

Our teams thrive on diversity, embracing various nationalities, languages, religions, customs, and lifestyles. Our diversity is one of the things that make us better together. If this role interests you, we encourage you to apply even if you don’t meet every requirement