Branch Manager

Instant-Windscreens-and-Tintin; Christchurch; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with bonus incenti­

Company vehicle

Company uniform

Career progression opportunities

Job summary

Instant Windscreens & Tinting is seeking a Branch Manager to lead our Christchurch branch and drive a culture of customer-first service. This hands-on role combines leadership with day-to-day operations to deliver great outcomes for customers and staff alike.

You will manage staff, schedules, stock, and relationships with customers, suppliers and the wider team. Automotive or glass industry experience is preferred.

Qualifications

• Experience leading a team and delivering exceptional customer service.
• Experience in automotive or glass industry preferred.
• Ability to manage branch bookings and scheduling.
• Strong communication and teamwork skills.

Responsibilities

• Lead daily branch operations and customer interactions.
• Manage staff, training, and performance.
• Oversee stock, assets and safety compliance.
• Drive sales, create schedules, and ensure customer satisfaction.

Skills

Leadership

Customer service

Staff management

Communication

Sales orientation

Stock management

Computer skills

Branch scheduling

Job description

Instant Windscreens is a proudly family-owned business with a large network of company-owned stores across Australia and New Zealand.

At Instant Windscreens & Tinting we strive to deliver Australia's best automotive windscreen replacement and repair services. With over 30 years' experience Instant Windscreens & Tinting has been Australia's preferred choice for car glass repairs, windscreen replacements and automotive tinting services since 1983. We provide a genuine emergency service and our fleet of mobile repair vehicles can come to you 24 hours a day, seven days a week.

Job Description

Join Our Passionate Customer Service Team at Instant Windscreens & Tinting!

At Instant Windscreens & Tinting, we're more than just a company – we're a family. As a respected, family-owned business and a leader in the automotive glass industry, we've cultivated a workplace culture where every team member contributes to our shared success, grows together as a united force, and truly enjoys their work. With a large network of branches spanning Australia and New Zealand, we take pride in preserving our employee-first culture across our entire organisation.

Our unwavering commitment to customer satisfaction drives our business. As we expand our business, we're searching for the right person to lead our team in our local branch.

What We Offer

• - Competitive salary with bonus incentives
• - Company vehicle
• - Company uniform
• - Supportive work environment with career progression opportunities

The Role

Branch Managers are pivotal to our success. They cultivate our culture, drive sales, and deliver top-notch customer service. As the heartbeat of our branch, you'll often be the first point of contact for our customers at Instant Windscreens.

If you're driven by success, possess strong leadership qualities, and have automotive experience with a customer-first mindset, this role is tailor-made for you. We are looking for individuals who see this as an opportunity to start or grow their management journey.

We're Looking For Someone Who:

• - Has experience in the automotive or automotive glass industry (preferred)
• - Can manage a branch booking schedule to ensure customer satisfaction
• - Brings energy, enthusiasm and a strong work ethic
• - Communicates exceptionally well with staff and customers
• - Can build and lead a collaborative team environment
• - Thrives in a fast-paced, hands-on environment
• - Has intermediate to advanced computer skills
• - Can effectively manage stock, assets and a small team

Full Training Provided

You’ll receive comprehensive training on systems, services, processes, and policies to ensure you’re set up for success.