Remote Banking Support & Solutions Specialist

QJumpers Recruitment Services; New Plymouth; On-site; NZD 45,000 - 58,000; Full time

Job summary

TSB Bell Block Branch is seeking a Customer Service Representative for a fixed-term, full-time position at the Bell Block Branch in New Plymouth. The role focuses on delivering excellent customer service and providing banking solutions to help customers achieve their financial goals.

You will be the first point of contact for customers, required to build strong relationships, understand needs, and use initiative to self-manage in a fast-paced environment.

Qualifications

• At least 1-year banking/financial service experience.
• Strong ability to connect with people at various levels.
• Willing to learn and grow in the role.

Responsibilities

• Deliver high-quality customer service by assisting customers with products and services.
• Be the first point of contact for new and existing customers, building and maintaining relationships.
• Provide banking solutions to help customers achieve their financial goals.

Skills

Compassionate

Empathetic

Relationship-building

Team player

Job description

TSB Bell Block Branch is seeking a Customer Service Representative for a fixed-term, full-time position at the Bell Block Branch in New Plymouth. The role focuses on delivering excellent customer service and providing banking solutions to help customers achieve their financial goals.

You will be the first point of contact for customers, required to build strong relationships, understand needs, and use initiative to self-manage in a fast-paced environment.