Banking Assistant, Sylvia Park

Kiwibank; Auckland; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Wellbeing benefits

Development opportunities

Supportive culture

Job summary

Kiwibank is recruiting for a part-time Banking Assistant at our Sylvia Park branch in Auckland. You will help customers with their everyday banking needs, process transactions with accuracy, and support digital banking guidance, while upholding security and compliance standards.

We value a detail-oriented team player who thrives in a busy, community-focused environment and is eager to develop a career in financial services.

Qualifications

• Friendly face-to-face service to help customers with banking needs.
• Natural attention to detail with numerical, administration and technical skills.
• Supports customers with transactions, account queries and digital banking guidance.
• Maintains accurate records and ensures compliance with bank policies.

Responsibilities

• Provide friendly face-to-face service to help customers with their banking needs.
• Process deposits, withdrawals, payments and more with accuracy.
• Support customers with transactions, account queries and digital banking guidance.

Skills

Face-to-face service

Attention to detail

Numerical skills

Administrative skills

Digital banking guidance

Tools

Banking software

Job description

• Thrive in an inclusive and supportive culture where people are at the heart of everything we do

• Access a range of benefits designed to support your wellbeing, finances, and lifestyle

• Invest in your future with continuous learning and development opportunities that help you grow

Our enthusiastic frontline branch team provides smart, practical banking support to help Kiwi move towards their financial goals. You’ll join a welcoming team in Sylvia Park which is a vibrant Auckland hub, offering fantastic shopping, dining and entertainment, with great transport connections and easy access to the city.Where people support one another, customers are at the heart of every conversation and each day brings the opportunity to make a meaningful difference.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As a Banking Assistant this is the perfect way to launch your career in financial services. It can lead to roles like in home lending, leadership, IT - the world is your oyster! Our focus on development and internal mobility means we are committed to your growth and advancement.

We’re looking for a detail-oriented team player to process deposits, withdrawals, payments and more—delivering trusted, innovative customer experiences with every transaction. Supported by our market-leading benefits, and unmatched team culture, you’ll help maintain strict security and compliance, while looking for opportunities to boost efficiency and elevate service. If you’re passionate about accuracy, enjoy making an impact, and want to grow your career in a modern, reputable bank that values your expertise and wellbeing—make your next move with us.

It's a rewarding job.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:

• Provide friendly face to face service to help customers with their banking needs
• Have a natural attention to detail with proven numerical, administration and technical skills
• Support customers with transactions, account queries and digital banking guidance
• Maintain accurate records and ensure compliance with bank policies and procedures

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies our Kiwibank Purpose and values and someone who thrives in a fun and supportive work environment.

Hours are Friday, Saturday (09.00 - 16.00), Sunday (10.00 - 16.00) and Monday (09.00 - 16.00) Total 25 hours per week.

Applications close 22 November 2026. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, here's the Position Description: Banking Assistant PD.pdf

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.