Bank Manager - Kilbirnie

westpacnz; Wellington; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Four weeks holiday + wellbeing leave

Purchased leave options

Banking benefits & insurance discounts

Career growth programs

Market leading superannuation / KiwiS

Environmental & community care

Generous parental leave

School holiday subsidy

Job summary

Westpac New Zealand's Kilbirnie branch is seeking a hands-on Bank Manager to lead with purpose, energy, and a focus on people, customers and community.

You’ll report to the Regional Manager and drive branch performance, service quality and relationship growth. You’ll manage a diverse team across personal and business banking and wealth, shaping how we connect through spaces and technology to deliver outstanding experiences.

Qualifications

• Leadership experience and track record
• Strong interpersonal and networking skills
• In-depth knowledge of financial services
• Experience leading organisational change
• Commitment to coaching and staff development
• Understanding of the local community (desirable)
• Business qualification preferred
• FA qualification desirable

Responsibilities

• Lead and develop the Kilbirnie branch to drive performance and customer outcomes.
• Build strong relationships with customers, staff, and partners.
• Shape how we connect through spaces, technology and capability to deliver great experiences.
• Manage Banking Advisers and Customer Service Representatives to meet customer needs across personal, business and wealth.

Skills

Proven recent experience as a leader

Interpersonal, networking & comms

Financial services knowledge

Leading change

Coaching & developing others

Local area understanding

Business qualification (preferred)

FA qualification (desired)

Education

Tertiary qualification in Business

FA qualification

Job description

Bank Manager, Kilbirnie

Kilbirnie Branch

Full time, Permanent

Monday to Friday

Mō te Tūranga - About the role

Taking action now to create a better future - it's why we show up every day. As a Bank Manager, you'll lead your branch with purpose, energy, and a sharp focus on what matters most: your people, your customers, and your community.

Reporting to the Regional Manager, you'll be responsible for the development, leadership, and performance of your branch. You'll build strong relationships both inside and outside the bank, helping drive business success and customer loyalty. You'll also play a key role in shaping how we connect - through our spaces, technology, and capability - to deliver outstanding experiences for customers, staff, business partners, and the wider community.

You’ll lead a diverse team of Banking Advisers and Customer Service Representatives, supporting them to meet every customer's needs across personal banking, business banking, and wealth.

Ngā mea kia whai angitū ahau? - What do I need to be successful?

• Proven recent experience as a successful leader
• Highly developed interpersonal, networking, and communication skills
• Expert knowledge of the financial services industry
• Demonstrated experience in leading change
• A strong commitment to coaching and developing others
• A solid understanding of the local area (desired)
• A tertiary qualification in Business (preferred)
• FA qualification (desired)

Westpac Hei Wāhi Mahi - Working at Westpac

At Westpac, our mission is to have New Zealand's best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of the places to work. Along with this, we offer a range of benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave
• Purchased leave options up to 4 weeks per year
• Banking benefits and insurance discounts
• Career growth - we promote internal capability; we have programmes that recognise star performers
• Market leading superannuation and KiwiSaver options
• Environmental and community care programmes
• Generous parental leave - and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holidays

Ko mātou tēnei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac - it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodivergent, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close: 22 October 2026