Banking Assistant, Newmarket

Kiwibank; Auckland; Sur place; NZD 42 000 - 56 000; Plein temps

Résumé du poste

Kiwibank is seeking a Banking Assistant in Auckland to join a welcoming team focused on delivering reliable banking support and exceptional customer experiences. You will process routine transactions, assist customers with digital banking, and help maintain accurate records in a highly compliant environment.

This role emphasizes attention to detail, numeracy, and teamwork within a culture that values wellbeing and career development. Training and internal progression opportunities are available.

Qualifications

• Provide friendly face-to-face service to customers
• Maintain accurate records and ensure compliance with bank policies
• Have good numerical, administration and technical skills

Responsabilités

• Process deposits, withdrawals, payments and other transactions
• Support customers with transactions and digital banking guidance
• Maintain accurate records and ensure compliance with bank policies and procedures
• Uphold security standards and deliver high-quality service

Connaissances

Customer service

Detail oriented

Numerical skills

Administration

Digital banking

Description du poste

• Thrive in an inclusive and supportive culture where people are at the heart of everything we do
• Access a range of benefits designed to support your wellbeing, finances, and lifestyle
• Invest in your future with continuous learning and development opportunities that help you grow

• Thrive in an inclusive and supportive culture where people are at the heart of everything we do
• Access a range of benefits designed to support your wellbeing, finances, and lifestyle
• Invest in your future with continuous learning and development opportunities that help you grow

Our enthusiastic frontline branch team provides smart, practical banking support to help Kiwi move towards their financial goals. You’ll join a welcoming team in Newmarket a vibrant Auckland suburb, known for its lively shopping, great cafés, excellent transport links, and convenient central location. Where people support one another, customers are at the heart of every conversation and each day brings the opportunity to make a meaningful difference.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As a Banking Assistant this is the perfect way to launch your career in financial services. It can lead to roles like in home lending, leadership, IT - the world is your oyster! Our focus on development and internal mobility means we are committed to your growth and advancement.

We’re looking for a detail-oriented team player to process deposits, withdrawals, payments and more—delivering trusted, innovative customer experiences with every transaction. Supported by our market-leading benefits, and unmatched team culture, you’ll help maintain strict security and compliance, while looking for opportunities to boost efficiency and elevate service. If you’re passionate about accuracy, enjoy making an impact, and want to grow your career in a modern, reputable bank that values your expertise and wellbeing—make your next move with us.

It's a rewarding job.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:

• Provide friendly face to face service to help customers with their banking needs
• Have a natural attention to detail with proven numerical, administration and technical skills
• Support customers with transactions, account queries and digital banking guidance
• Maintain accurate records and ensure compliance with bank policies and procedures

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies our Kiwibank Purpose and values and someone who thrives in a fun and supportive work environment.

Hours are Tuesday to Saturday (08.30 to 17.00) Total 40 hours per week

Applications close Monday 16 November 2026. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, here's the Position Description: Banking Assistant PD.pdf

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.