Banking Assistant: Grow Your Career in Customer Focus

Kiwibank; Dunedin; Presencial; NZD 42.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing benefits

Career development

Internal opportunities

Descripción de la vacante

Kiwibank in Dunedin is seeking a Banking Assistant to greet customers, understand their needs and connect them with the right banking solutions. You’ll support everyday transactions, account help and digital banking use, delivering personalised experiences that build trust and confidence in their financial journey.

This role offers a chance to start or grow a career in financial services. You’ll be supported to learn, grow and explore future pathways across Kiwibank while making a positive

Formación

• Confidence in delivering warm, personalised customer service and building trust quickly.
• Proven track record in a customer-facing sales or service environment.
• Skilled at listening, asking thoughtful questions and identifying the right next step for each customer.
• Strong attention to detail, with confidence working with numbers, administration and technology.
• Adept at learning new digital tools and helping others use them with confidence.
• Known for taking ownership, solving problems and contributing positively to a supportive team.

Responsabilidades

• You’ll be one of the first people customers meet and will make banking feel straightforward, connecting them with the right solution or specialist.
• From everyday transactions and account support to helping customers navigate digital banking, you’ll create trusted, personalised experiences.

Conocimientos

Customer service

Sales oriented

Active listening

Attention to detail

Digital literacy

Team collaboration

Descripción del empleo

Kiwibank in Dunedin is seeking a Banking Assistant to greet customers, understand their needs and connect them with the right banking solutions. You’ll support everyday transactions, account help and digital banking use, delivering personalised experiences that build trust and confidence in their financial journey.

This role offers a chance to start or grow a career in financial services. You’ll be supported to learn, grow and explore future pathways across Kiwibank while making a positive