Customer Banking Specialist – Digital Solutions & Growth

ASB Bank; Christchurch; On-site; NZD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive market salary

Staff Banking Benefits

Health, Life and Income Protection

Professional development opportunities

Supportive team environment

Job summary

ASB Bank in Christchurch seeks a Customer Specialist to join our Riccarton Advice Centre. This permanent, full-time role offers rostered shifts across Monday to Saturday and involves assisting customers with banking queries and guiding them through digital options.

You will connect with a wide range of customers, learn quickly, and help tailor banking solutions to individual needs in a busy, friendly environment.

Qualifications

• This role suits someone who enjoys connecting with people in a busy customer-facing environment.
• Strong customer service mindset with willingness to learn banking products.
• Ability to learn quickly and adapt to digital self-service options.

Responsibilities

• Assist customers with a broad range of banking queries.
• Help customers understand and use digital banking options.
• Build relationships with customers from diverse backgrounds.
• Operate rostered shifts across Monday to Saturday and support team goals.

Skills

Customer service

Communication

Problem solving

Digital literacy

Job description

ASB Bank in Christchurch seeks a Customer Specialist to join our Riccarton Advice Centre. This permanent, full-time role offers rostered shifts across Monday to Saturday and involves assisting customers with banking queries and guiding them through digital options.

You will connect with a wide range of customers, learn quickly, and help tailor banking solutions to individual needs in a busy, friendly environment.