AWS & Azure Cloud Operations Engineer (SRE)

Aderant Holdings, Inc.; Auckland; On-site; NZD 90,000 - 140,000; Full time

Job summary

Aderant Holdings, Inc. is seeking an Intermediate Cloud Operations Engineer to own and improve the reliability of AWS and Azure environments. You will drive runbooks, lead incident response, and reduce toil through automation across production systems.

In this role you will implement observability, manage incidents end-to-end, and collaborate with on-call teams while communicating effectively with stakeholders. A strong blend of scripting, cloud platforms, and governance is required.

Qualifications

• 3+ years in an operations, SRE, production support, or NOC role with hands-on incident response leadership
• Solid experience operating in AWS and Azure with IAM, compute, networking, storage and cost/security trade-offs
• Proficient scripting in Bash and/or PowerShell, plus Python for automation
• Hands-on experience building and tuning observability: dashboards, alerts, SLO/SLI monitoring
• Experience authoring and improving runbooks/SOPs and turning incidents into automated resolutions
• Experience owning incidents through full lifecycle: triage, coordination, comms, resolution, post-incident reviews
• Comfortable with Jira/ServiceNow or similar ticketing systems and on-call rotations
• Strong written and verbal communication to drive incident comms and handoffs

Responsibilities

• Own operational workstreams end to end from runbooks to incident resolution
• Refine and automate processes to reduce toil and improve MTTR
• Monitor and manage AWS and Azure environments, including IAM, compute, networking and storage
• Lead incident communications, triage, and post-incident reviews with stakeholders

Skills

AWS & Azure

Bash/PowerShell

Python

Observability

Runbooks/SOPs

Incident management

Jira/ServiceNow

Communication

Tools

Terraform

CloudFormation

Bicep/ARM

Jenkins

Azure DevOps

GitHub Actions

Docker

Kubernetes

Job description

Aderant Holdings, Inc. is seeking an Intermediate Cloud Operations Engineer to own and improve the reliability of AWS and Azure environments. You will drive runbooks, lead incident response, and reduce toil through automation across production systems.

In this role you will implement observability, manage incidents end-to-end, and collaborate with on-call teams while communicating effectively with stakeholders. A strong blend of scripting, cloud platforms, and governance is required.