Automotive Parts Customer Experience Specialist

Sime Darby Transport (NZ) Ltd; Hamilton; Sur place; NZD 48 000 - 68 000; Plein temps

Avantages offerts par ce poste

Career progression

Ongoing training

Health & wellness programs

Annual health monitoring

Employee referral programme

Résumé du poste

Sime Darby Transport (NZ) Ltd, via TWL, is seeking a motivated front-line team member to be the first point of contact for customer enquiries— in person, by phone, or online platforms. Your role is to ensure exceptional service and efficient sales delivery.

You will work collaboratively with the team, complete documentation to standard, develop product knowledge, and contribute to achieving monthly revenue targets.

Qualifications

• Proven experience with heavy transport or automotive parts.
• Strong communication and interpersonal skills with a customer-first attitude.
• Attention to detail and ability to find solutions in a busy environment.
• Collaborative spirit and willingness to win as a team.
• Enthusiasm and passion for working in the transport industry.

Responsabilités

• Be the first point of contact for customer enquiries in person, over the phone, or online.
• Work collaboratively with team members to deliver exceptional service and efficient sales.
• Complete all paperwork and documentation to standard.
• Develop product knowledge and contribute to monthly revenue targets.
• Ensure accuracy of required documentation and invoicing; process sales within agreed timeframes.
• Deliver customer requests promptly and accurately.
• Uphold health and safety standards and participate in safety initiatives.

Description du poste

Sime Darby Transport (NZ) Ltd, via TWL, is seeking a motivated front-line team member to be the first point of contact for customer enquiries— in person, by phone, or online platforms. Your role is to ensure exceptional service and efficient sales delivery.

You will work collaboratively with the team, complete documentation to standard, develop product knowledge, and contribute to achieving monthly revenue targets.