Auckland Customer Service Pro — Growth & Rewards

Motion Asia Pacific Pty; Tauranga; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Market-aligned remuneration

Annual salary reviews

Career progression and development

Wellbeing support and employee program

Volunteer leave & community engagement

Job summary

Motion Asia Pacific Pty is seeking a Customer Service Representative in Auckland to deliver prompt, accurate, and courteous service to customers while supporting the team’s goal of winning and retaining clients.

You will handle inquiries, quotes, orders, and coordination with internal teams to ensure timely order processing and satisfaction. The role offers market-aligned remuneration and clear development opportunities across NZ industries.

Qualifications

• Strong customer service and positive experience focus.
• Excellent verbal and written communication skills.
• Ability to work efficiently, accurately in a fast-paced setting.

Responsibilities

• Process customer enquiries, emails, quotes, sales orders, and web orders.
• Respond to customer concerns and follow up for timely resolution.
• Prepare, submit, and follow up quotations.

Skills

Customer service

Verbal & written communication

Fast-paced environment

Team player

Positive attitude

Product knowledge

MS Office (Excel, Word, Teams, Outlook

CRM databases

Pronto or similar systems

Safety-focused mindset

Education

Warehousing/Logistics cert (Cert II/III)

Tools

CRM databases

Pronto

Microsoft Office

Job description

Motion Asia Pacific Pty is seeking a Customer Service Representative in Auckland to deliver prompt, accurate, and courteous service to customers while supporting the team’s goal of winning and retaining clients.

You will handle inquiries, quotes, orders, and coordination with internal teams to ensure timely order processing and satisfaction. The role offers market-aligned remuneration and clear development opportunities across NZ industries.