Assistant Team Lead - Invoicing & Receivables

New Zealand Health Group; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangements

Discounted health insurance

Professional development

Career growth opportunities

Job summary

New Zealand Health Group is seeking an experienced Assistant Team Lead - Invoicing & Receivables to join our Finance team and support accurate, timely invoicing and debt management across multiple units.

You will oversee day-to-day coordination, coach team members, resolve complex billing queries, and drive continuous improvement to enhance cash flow and customer experience.

Qualifications

• Experience in accounts receivable, invoicing, credit control or similar finance role.
• Ability to coach, mentor, or guide colleagues in a busy environment.
• Strong attention to detail and accuracy in high-volume invoicing.

Responsibilities

• Support Team Lead with day-to-day coordination of the Invoicing & Receivables team to balance workloads and achieve service standards.
• Oversee accurate invoicing, account reconciliations, payment allocations, and receivables across units.
• Coach and support team members to build capability and high performance.
• Act as escalation point for complex billing, debtor and customer enquiries to achieve positive outcomes.
• Monitor outstanding accounts and support debt collection strategies to improve cash flow.
• Identify process improvements to enhance efficiency and customer experience.
• Build relationships with stakeholders and support reporting activities.

Skills

Leadership

Team coordination

Customer service

Billing knowledge

Attention to detail

Tools

Excel

Finance systems

Microsoft Office

Job description

Who we are | Ko wai mātou

At New Zealand Health Group, our people are at the heart of everything we do.

As New Zealand's largest provider of home and community health, disability, rehabilitation and wellbeing services, we support more than 30,000 New Zealanders and employ over 12,000 dedicated healthcare professionals across Geneva Healthcare, HealthCare New Zealand, NZCL, Solora and Explore.

Guided by our values of Kai Whakaute (Care, Respect and Empathy), Kai Huhuatanga (Excellence and Quality), and Kai Whanaungatanga (Partnership), we are committed to delivering culturally safe services and advancing health equity for all.

Join us, as we are serious about our purpose of Pae Ora mō Tātau Katoa (Achieving Equitable Wellbeing for Everyone). We do this by delivering high-quality, accessible and culturally safe services across Aotearoa. Jump on board our waka as we journey towards Pae Ora.

Joining our team means becoming part of an organisation that genuinely makes a difference every day.

We offer:

• Working with New Zealand’s largest Healthcare Providers.
• Flexible Work Arrangements – Hybrid!
• Exclusive Partnership Discounts.
• Professional Development and Career Growth Opportunities.
• Discounted Health Insurance

We're looking for an experienced Assistant Team Lead - Invoicing & Receivables to join our Finance team and support the delivery of accurate, efficient, and customer-focused invoicing and receivables services. Combining hands‑on operational responsibilities with leadership support, you'll help coordinate team activities, resolve complex queries, drive continuous improvement, and contribute to a high‑performing team culture. This is a fantastic opportunity for someone ready to take the next step in their finance career while making a meaningful impact across the business.

In this role you will:

• Support the Team Lead with the day‑to‑day coordination of the Invoicing & Receivables team, helping to ensure workloads are managed effectively and service standards are achieved.
• Oversee accurate and timely invoicing, account reconciliations, payment allocations, and receivables processes across multiple business units.
• Assist with coaching, training, and supporting team members to build capability and encourage high performance.
• Act as an escalation point for complex billing, debtor, and customer enquiries, working collaboratively to achieve positive outcomes.
• Monitor outstanding accounts and support effective debt collection strategies to improve cash flow and minimise financial risk.
• Identify opportunities for process improvement and contribute to initiatives that enhance efficiency, accuracy, and customer experience.
• Build strong relationships with internal and external stakeholders, providing professional and responsive service.
• Support reporting activities and contribute to the achievement of team and organisational objectives.
• Previous experience in accounts receivable, invoicing, credit control, or a similar finance-based role.
• Proven ability to support, mentor, or guide colleagues within a busy operational environment.
• Strong knowledge of billing processes, debtor management, account reconciliations and financial administration.
• Excellent attention to detail and a commitment to maintaining accuracy in a high-volume environment.
• Strong problem‑solving skills and the ability to confidently manage complex queries and account issues.
• Exceptional communication and relationship‑building skills, with a customer‑focused approach.
• The ability to prioritise competing deadlines and manage multiple tasks effectively.
• Proficiency using finance systems and Microsoft Office applications, particularly Excel.
• A positive, collaborative attitude and a genuine desire to contribute to a supportive and high‑performing team culture.

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Reference # 41813

Posted on 06 Nov 2026

Closes on 13 Nov 2026 17:00

Location(s) Auckland CBD office, Auckland branch area