Accounts Receivable Manager

Chartered Accountants Australia & New Zealand; Wellington; On-site; NZD 90,000 - 120,000; Full time

Job summary

Chartered Accountants Australia and New Zealand (CA ANZ) is seeking an Accounts Receivable Manager to lead the AR function from our Wellington office. You will manage a team of about five, ensure timely billing and collections, and drive automation and process improvements for improved service outcomes.

You will provide strong people leadership, oversee end-to-end AR processes, and use data‑driven insights to optimise efficiency and customer experience.

Qualifications

• 5+ years’ experience managing Accounts Receivable functions.
• Proven people leadership experience to coach, motivate, and develop high‑performing teams.
• Strong understanding of billing, AR processes, and accounting principles.
• Highly analytical, with experience interpreting data to inform decisions and improvements.
• Experience with process documentation, standardisation, and continuous improvement.
• Comfortable working in a fast‑paced, high‑pressure environment.

Responsibilities

• Lead and develop the AR team, fostering a collaborative and customer‑centric culture
• Oversee the end‑to‑end AR function, including member subscriptions, non‑subscription billing, collections, refunds, and adjustments
• Drive continuous improvement, identifying opportunities for process optimisation, automation, and system enhancement
• Manage reporting and key metrics, using insights to monitor performance, manage risk, and drive improvement
• Partner across the organisation, working closely with Finance, Member teams, and stakeholders on billing and AR matters
• Ensure operational excellence, including database integrity, monthly processing, compliance, and service standards

Skills

Accounts Receivable

People leadership

Data analysis

Process documentation

ERP systems

Tools

Salesforce

NetSuite

Job description

We encourage Passion to Grow and improve

• Drive process improvement and service excellence
• Wellington ‑ based role with flexible hybrid working
• Work for a certified Great Place to Work®

Lead with impact in a trusted professional body.

ABOUT THE ROLE

The Accounts Receivable Manager is responsible for leading the Accounts Receivable (AR) function across the CA ANZ Group. Based in our Wellington office and reporting to the Manager Transactional Services, this role leads a team of approximately five and ensures the delivery of accurate, timely, and customer ‑ focused AR services.

You will provide strong people leadership, oversee end ‑ to ‑ end billing and collections, drive automation and process improvements, and use data ‑ driven insights to enhance efficiency and service outcomes.

Key responsibilities:

• Lead and develop the AR team, fostering a collaborative and customer ‑ centric culture
• Oversee the end ‑ to ‑ end AR function, including member subscriptions, non ‑ subscription billing, collections, refunds, and adjustments
• Drive continuous improvement, identifying opportunities for process optimisation, automation, and system enhancement
• Manage reporting and key metrics, using insights to monitor performance, manage risk, and drive improvement
• Partner across the organisation, working closely with Finance, Member teams, and stakeholders on billing and AR matters
• Ensure operational excellence, including database integrity, monthly processing, compliance, and service standards

ABOUT YOU

• 5+ years’ experience managing Accounts Receivable functions with a strong record of accuracy and efficiency
• Proven people leadership experience, with the ability to coach, motivate, and develop high ‑ performing teams
• Strong understanding of billing, AR processes, and accounting principles
• Highly analytical, with experience interpreting data to inform decisions and improvements
• Experienced in process documentation, standardisation, and continuous improvement
• Comfortable working in a fast ‑ paced, high ‑ pressure environment
• Experience with ERP systems; Salesforce and NetSuite experience is advantageous

ABOUT US

Chartered Accountants Australia and New Zealand (CA ANZ) represents more than 140,000 financial professionals, supporting them to make a meaningful difference in the communities where they work and live. We are committed to advancing the profession through high ethical standards, world‑class education, and advocacy for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

WHAT’S IN IT FOR YOU

At CA ANZ, we are committed to creating a workplace that reflects our values of collaboration, integrity, diversity, and accountability. As part of our strategy to be a magnet for diverse talent and an adaptive, member‑centric organisation, we offer:

• A strong focus on equity, diversity, and inclusion embedded in everything we do
• Opportunities to grow your career through inspiring learning and development pathways
• The chance to contribute to meaningful work that supports sustainability and the public good
• A flexible hybrid work model that balances autonomy with the benefits of in ‑ person collaboration
• A culture that values your voice and empowers you to make an impact

CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Māori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.