AR Leader: Drive Billing & Automation (Hybrid, Wellington)

Chartered Accountants Australia & New Zealand; Wellington; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Chartered Accountants Australia and New Zealand (CA ANZ) is seeking an Accounts Receivable Manager to lead the AR function from our Wellington office. You will manage a team of about five, ensure timely billing and collections, and drive automation and process improvements for improved service outcomes.

You will provide strong people leadership, oversee end-to-end AR processes, and use data‑driven insights to optimise efficiency and customer experience.

Qualifications

• 5+ years’ experience managing Accounts Receivable functions.
• Proven people leadership experience to coach, motivate, and develop high‑performing teams.
• Strong understanding of billing, AR processes, and accounting principles.
• Highly analytical, with experience interpreting data to inform decisions and improvements.
• Experience with process documentation, standardisation, and continuous improvement.
• Comfortable working in a fast‑paced, high‑pressure environment.

Responsibilities

• Lead and develop the AR team, fostering a collaborative and customer‑centric culture
• Oversee the end‑to‑end AR function, including member subscriptions, non‑subscription billing, collections, refunds, and adjustments
• Drive continuous improvement, identifying opportunities for process optimisation, automation, and system enhancement
• Manage reporting and key metrics, using insights to monitor performance, manage risk, and drive improvement
• Partner across the organisation, working closely with Finance, Member teams, and stakeholders on billing and AR matters
• Ensure operational excellence, including database integrity, monthly processing, compliance, and service standards

Skills

Accounts Receivable

People leadership

Data analysis

Process documentation

ERP systems

Tools

Salesforce

NetSuite

Job description

Chartered Accountants Australia and New Zealand (CA ANZ) is seeking an Accounts Receivable Manager to lead the AR function from our Wellington office. You will manage a team of about five, ensure timely billing and collections, and drive automation and process improvements for improved service outcomes.

You will provide strong people leadership, oversee end-to-end AR processes, and use data‑driven insights to optimise efficiency and customer experience.