Assistant Store Manager - Macpac Napier

CGR Services; Hawke's Bay; On-site; NZD 60,000 - 76,000; Full time

Benefits offered by this job

Family discounts

Perks program

Parental leave

Wellbeing app

Recognition platform

Corporate rates

Job summary

Macpac Napier is seeking an Assistant Manager to support the Store Manager, coach a passionate team, and drive exceptional customer service on the shop floor.

To thrive here you should lead by example, mentor staff, and manage training, floor sales, visual merchandising, stock control, health and safety and store security while delivering strong results. A passion for the outdoors or travel is preferred, with a role in a vibrant, outdoors-focused store.

Qualifications

• Management or supervisor experience.
• The ability to lead by example and deliver top-tier customer service.
• An ability to motivate and inspire your team.
• Skills in training, driving floor sales, and achieving results.
• Experience in visual merchandising, stock control, health and safety and store security.
• Having experience with outdoor clothing and equipment is not essential... a passion for the outdoors or travel is preferable.

Responsibilities

• Support the Store Manager to reach sales potential and ensure smooth store operations.
• Lead by example, train staff, and drive customer service on the shop floor.
• Manage visual merchandising, stock control, health and safety and store security, and foster a positive team environment.

Skills

Leadership

Customer service

Team motivation

Training & coaching

Floor sales

Visual merchandising

Stock control

Health & safety

Store security

Job description

Love leading from the front and living the adventure?

Join Macpac Napier, where you'll coach a passionate team, work hands‑on on the shop floor and grow your leadership journey under a supportive Store Manager.

With tourists, cruise ship visitors and outdoor enthusiasts walking through the doors daily, no two days are the same. If you're an experienced ASM or a Supervisor ready to level up, this is your chance to make waves in a store that thrives on energy, people and the great outdoors

• Tuesday to Saturday – work hard, play harder with a schedule that fits your life!
• Competitive salary, weekly pay, and potential bonus opportunities
• Fantastic discounts across Macpac and Supercheap Auto, for you and your family
• True job security, powered by Super Retail Group’s strength and 750+ stores across Australia and New Zealand.

What’s in it for you?

Be rewarded with great work-life balance, group wide career and development opportunities along with:

• Inclusive & Supportive Culture: Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career.
• Innovation & Recognition: Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform.
• Wellbeing Focus: Benefit from wellbeing initiatives, including 24/7 support through the Sonder app.
• Exclusive Perks: Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plus great team discounts through our Perks Program.
• Parental Support: Access generous Parental Leave from day one, supporting both primary and secondary carers.

Who are we?

Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better outside. We're a socially conscious business, and we operate in a way that is both ethical and sustainable. As a leader in the outdoor retail space, we have a responsibility to protect and preserve our wild places, and we take that responsibility very seriously. When all is said and done, we are adventurers - and our goal is to facilitate adventure for as many people as we possibly can.

As an Assistant Manager, you're key in supporting the Store Manager to help your store reach its full sales potential, operate smoothly, and create a positive, engaging work environment. To thrive here, you should ideally have:

• Management or supervisor experience.
• The ability to lead by example and deliver top-tier customer service.
• An ability to motivate and inspire your team.
• Skills in training, driving floor sales, and achieving results.
• Experience in visual merchandising, stock control, health and safety and store security.

Having experience with outdoor clothing and equipment is not essential... a passion for the outdoors or travel is preferable.

Why Super Retail Group?

We are one of Australasia’s largest retailers and owner of iconic brands: Supercheap Auto, Macpac, BCF and rebel (AU).

We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive. We value the unique perspectives and experiences that strengthen our teams and help us innovate, and we’re committed to fostering an environment where everyone feels they belong and can reach their full potential. If you need any adjustments during the recruitment process or workplace accommodation to perform at your best, please let us know in your application.

A note to candidates: This is a human‑led recruitment process, and every application is reviewed by our Australian Talent Acquisition team. (And yes, this was proudly written by a human too!)

Applications are assessed as they are received and the closing date subject to change. #SuperRetailGroupCareers