Assistant Store Manager - Lead, Coach, Deliver Moments

Starbucks Coffee Company; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Starbucks New Zealand is seeking an Assistant Store Manager to help drive daily operations and develop partners while delivering unforgettable customer moments.

This role offers growth into a future Store Manager, with a focus on leadership, teamwork, and a values-driven brand built on Craft, Courage, Results, Belonging, and Joy.

Join a Kiwi-owned business within Tahua Group, and be part of a community that values people and high standards.

Qualifications

• 2+ years retail/food service experience, including 1 year in a leadership role.
• Strong communication, coaching, and people skills.
• Ability to lead confidently in a fast-paced, ever-changing environment.
• A mindset of initiative, responsibility, and professionalism.
• A drive to support a team and create great customer experiences.

Responsibilities

• Support all daily store operations alongside the Store Manager
• Coach and develop partners to deliver operational excellence
• Help manage labour, inventory, product quality, and store performance
• Lead the team in the Store Manager’s absence
• Model our mission, values, and “customer comes first” approach
• Maintain a clean, safe, organised store that feels like a Second Home
• Building a culture of high standards and operational excellence

Skills

Leadership

Communication

Coaching

People skills

Retail experience

Job description

Starbucks New Zealand is seeking an Assistant Store Manager to help drive daily operations and develop partners while delivering unforgettable customer moments.

This role offers growth into a future Store Manager, with a focus on leadership, teamwork, and a values-driven brand built on Craft, Courage, Results, Belonging, and Joy.

Join a Kiwi-owned business within Tahua Group, and be part of a community that values people and high standards.