Assistant Store Manager - Starbucks St Lukes

Starbucks Coffee Company; Auckland; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Training & mentorship

Growth opportunities

Staff discounts

Supportive team environment

Job summary

Starbucks Coffee Company in Auckland is seeking an Assistant Store Manager to support daily operations, develop partners, and uphold our customer-first culture. You will lead in the Store Manager's absence and drive labour, inventory, and quality control in a fast-paced environment.

The role offers leadership development, mentoring, and growth opportunities within a values-driven brand that emphasizes belonging, courage, and joy for both partners and customers. Closing date: 28 November 2026.

Qualifications

• 2+ years retail/food service experience, including 1 year in a leadership role.
• Strong communication, coaching, and people skills.
• Ability to lead confidently in a fast-paced, ever-changing environment.
• A mindset of initiative, responsibility, and professionalism.

Responsibilities

• Support all daily store operations alongside the Store Manager.
• Coach and develop partners to deliver operational excellence.
• Help manage labour, inventory, product quality, and store performance.
• Lead the team in the Store Manager’s absence.
• Model our mission, values, and “customer comes first” approach.
• Maintain a clean, safe, organised store that feels like a Second Home.
• Building a culture of high standards and operational excellence.

Skills

Retail/food service experience

Leadership experience

Strong communication & people skills

Initiative & accountability

Job description

Thank you for your interest in this position.

We have received your application from Indeed, so the first step of your application is complete.

To finish your application we will email you further details.

Assistant Store Manager - Starbucks St Lukes

At Starbucks, we’re more than a café, we’re a place of connection, belonging, and purpose. For over two decades in New Zealand, our stores have been the third place, where lifelong connections start and where partners (employees) grow into leaders .

Starbucks New Zealand is owned and operated by a kiwi business. Tahua Group provides unique employment opportunities across multiple brands (Burger King, Popeyes, Number one sho es, Hannah’s , The Outlet, and Resonate ) , so you are part of a much larger family. People are at the heart of who we are, the people represent one of our pillars here at Starbucks.We believe that working together with each other, our customers, and our community makes a positive impact – that is what defines family at Starbucks .

Starbucks is all about connection between partners, customers, and our communities. As an Assistant Store Manager , you’ll help drive daily operations while developing partners and delivering unforgettable customer moments.

This is the perfect role for someone ready to step up, take ownership, and grow into a future Store Manager.

What you’ll do:

• Support all daily store operations alongside the Store Manager
  
• Coach and develop partners to deliver operational excellence
  
• Help manage labour, inventory, product quality, and store performance
  
• Lead the team in the Store Manager’s absence
  
• Model our mission, values, and “customer comes first” approach
  
• Maintain a clean, safe, organised store that feels like a Second Home
  
• Building a culture of high standards and operational excellence
  

What you’ll bring:

• 2+ years retail/food service experience, including 1 year in a leadership role
  
• Strong communication , coaching, and people skills
• Ability to lead confidently in a fast-paced, ever-changing environment
  
• A mindset of initiative, responsibility, and professionalism
  
• A drive to support a team and create great customer experiences

What we offer:

• Leadership development and clear career pathways
  
• Training, mentorship, and growth opportunities
  
• A supportive team environment grounded in trust and respect
  
• Access to discounts and opportunities across Tahua Partners brands
  
• Be part of a values-driven brand built on Craft, Courage, Results, Belonging, and Joy where people are at the heart of everything we do

Grow your leadership career with a global brand that values you.

Closing Date: Saturday, 28 November 2026