Assistant Store Manager

Flo & Frankie; Wellington; Presencial; NZD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Above market hourly pay

Staff discounts

Ongoing training and development

Supportive team and culture

EAP services

NZ head office presence

Growth opportunities

Instore brandwear

Resumo da oferta

Flo & Frankie is seeking an Assistant Store Manager for our Queensgate boutique in New Zealand. You will lead a team to deliver outstanding customer experiences, drive sales, and maintain a vibrant, supportive store culture.

We value passionate people who thrive in fashion retail, enjoy coaching others, and can energize the team to achieve targets while upholding our service standards.

Qualificações

• Genuine passion for delivering exceptional service and building warm customer connections.
• Supportive leadership and ability to foster a positive team environment.
• Confidence to motivate and encourage the team to perform at their best.
• Results-aware mindset with focus on sales growth and store performance.
• Experience coaching and training team members in sales and service.
• Good problem-solving, strong organisation, and proactive attitude.
• Positive, adaptable approach with willingness to step up to challenges.
• Interest in fashion and helping others feel confident and supported.

Responsabilidades

• Lead and inspire the team while driving operational excellence.
• Deliver exceptional customer service and build a positive store culture.
• Support sales growth and strong store performance through coaching and oversight.

Conhecimentos

Customer service

People leadership

Sales coaching

Motivating team

Problem solving

Organization

Proactive attitude

Fashion interest

Descrição da oferta de emprego

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Queensgate boutique.

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU

• A genuine passion for delivering exceptional service and building warm, authentic customer connections.
• Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.
• Confidence to motivate and encourage the team, helping everyone perform at their best.
• A results-aware mindset with a focus on supporting sales growth and strong store performance.
• Experience assisting with coaching and training team members in sales and service.
• Good problem-solving skills, strong organisation, and a proactive, can-do attitude.
• A positive, adaptable approach and a willingness to step up to challenges when needed.
• An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, andwe strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS

• Above market rate, paid hourly for all the awesome work you will do.
• Being a part of a friendly, down to earth, and supportive team of people who embody our core valuesand vision.
• Generous staff discounts and achievable super sale bonuses.
• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.
• Ongoing training to ensure you are always up to speedand empowered to be your best self.
• New Zealand based head office team, who are hands on and show instore presence to support you.
• Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.
• Access to free and confidential EAP services
• Opportunity to wear our beautiful Flo & Frankie brands every day!