Sales Assistant / Stock Support

Flo & Frankie; Wellington; On-site; NZD 28,000 - 39,000; Full time

Benefits offered by this job

Above market pay

Staff discounts

Bonuses

Training

EAP access

Career development

Head office presence

Brand wear privileges

Job summary

Flo & Frankie in Wellington CBD is seeking a Sales Assistant / Stock Support who loves fashion and delivering friendly, attentive service. This full-time role (40+ hours, Monday to Friday) keeps you on the shop floor while helping with stock, systems and store operations to ensure a seamless guest experience.

Ideal candidates are passionate about fashion, enjoy teamwork, and balance stock duties with outstanding customer care.

Qualifications

• Strong customer service experience.
• Stock handling and inventory knowledge.
• Ability to work weekdays in a fast-paced shop floor environment.
• Excellent organisational and communication skills.
• Positive team player with a proactive attitude.

Responsibilities

• Assist customers on the shop floor and provide product information.
• Support stock control and stockroom organisation.
• Process transactions and maintain merchandising displays.
• Help with daily store operations and systems to keep the store running smoothly.

Skills

Customer service

Stock management

Organisational skills

Team player

Attention to detail

Process-driven

Fashion interest

Proactive mindset

Job description

An exciting opportunity has opened up for a passionate Sales Assistant / Stock Support to join our stunning Wellington CBD boutique!

This is a full time , 40+ Hour Monday - Friday role.

If you love providing exceptional customer service, enjoy working with stock and operations whilst staying engaged on the shop floor, this role could be perfect for you!

At Flo & Frankie, we’re all about brightening our customers’ days and creating memorable experiences. This role is ideal for someone who loves connecting with customers as well as helping manage stock, systems, and processes to keep our store running seamlessly.

ABOUT YOU:

• A genuine interest in fashion and pride in helping others feel confident.
• Experience working collaboratively in a customer-focused environment.
• Strong work ethic, organisational skills, and a proactive mindset.
• Thrive in a fast-paced environment with an energetic team culture.
• Dedication to providing excellent customer service and connecting with customers on a personal level.
• Ability to balance stock support duties and outstanding customer service, including inventory management, stockroom organisation, and accurate processing.
• Strong attention to detail and a process-driven mindset to keep stock, systems, and merchandising running smoothly.

ABOUT US:

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, andwe strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll play an integral role in our journey - and with us, there’s no limit to how far you can soar.

OUR PERKS:

• Above market rate, paid hourly for all the awesome work you will do.
• Being a part of a friendly, down to earth, and supportive team of people who embody our core valuesand vision.
• Generous staff discounts and achievable super sale bonuses.
• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.
• Ongoing training to ensure you are always up to speedand empowered to be your best self.
• New Zealand based head office team, who are hands on and show instore presence to support you.
• Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.
• Access to free and confidential EAP services
• Opportunity to wear our beautiful Flo & Frankie brands every day!