Sales Assistant / Stock Support

Floandfrankie; Wellington; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Above market hourly pay

Friendly, supportive team

Generous staff discounts

Bonuses / achievable bonuses

Ongoing training and development

NZ-based head office support

Career development opportunities

Employee assistance program (EAP)

Brand apparel access

Job summary

Flo & Frankie, a Wellington CBD boutique, is seeking a Sales Assistant / Stock Support who loves fashion and delivering standout customer service on the shop floor. In this full-time role, you will help with stock management, stockroom organisation, and ensure the store’s systems and merchandising run smoothly while engaging with customers.

Join a friendly, energetic team with above-market pay, generous staff discounts, ongoing training, and real opportunities to grow within our NZ-based head

Qualifications

• Passion for fashion and helping customers feel confident.
• Experience in customer-focused environments.
• Ability to work collaboratively with a team.
• Strong organisational skills and attention to detail.
• Proactive mindset and ability to thrive in a fast-paced store.
• Ability to balance stock duties with in-store service.

Responsibilities

• Assist customers on the shop floor with a friendly, personalised service.
• Support stock management, stockroom organisation and inventory checks.
• Ensure accurate processing and merchandising of stock on the sales floor.
• Operate POS and tills accurately during transactions.

Skills

Fashion passion

Customer service

Team collaboration

Organisational skills

Inventory management

Attention to detail

Stockroom upkeep

Tools

Inventory management system

POS system

Job description

An exciting opportunity has opened up for a passionate Sales Assistant / Stock Support to join our stunning Wellington CBD boutique!

This is a full time , 40+ Hour Monday - Friday role.

If you love providing exceptional customer service, enjoy working with stock and operations whilst staying engaged on the shop floor, this role could be perfect for you!

At Flo & Frankie, we’re all about brightening our customers’ days and creating memorable experiences. This role is ideal for someone who loves connecting with customers as well as helping manage stock, systems, and processes to keep our store running seamlessly.

ABOUT YOU:

• A genuine interest in fashion and pride in helping others feel confident.

• Experience working collaboratively in a customer-focused environment.

• Strong work ethic, organisational skills, and a proactive mindset.

• Thrive in a fast-paced environment with an energetic team culture.

• Dedication to providing excellent customer service and connecting with customers on a personal level.

• Ability to balance stock support duties and outstanding customer service, including inventory management, stockroom organisation, and accurate processing.

• Strong attention to detail and a process-driven mindset to keep stock, systems, and merchandising running smoothly.

ABOUT US:

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll play an integral role in our journey - and with us, there’s no limit to how far you can soar.

OUR PERKS:

• Above market rate, paid hourly for all the awesome work you will do.

• Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision.

• Generous staff discounts and achievable super sale bonuses.

• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

• Ongoing training to ensure you are always up to speed and empowered to be your best self.

• New Zealand based head office team, who are hands on and show instore presence to support you.

• Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

• Access to free and confidential EAP services

• Opportunity to wear our beautiful Flo & Frankie brands every day!