Assistant Manager - Holiday Park

Aotearoa New Zealand Association of Social Workers; Kaikōura; On-site; NZD 42,000 - 65,000; Full time

Benefits offered by this job

Staff accommodation

Visa sponsorship possible

Job summary

Alpine Pacific Holiday Park in Kaikōura is seeking a versatile team member to support guest services and daily park operations. You will learn all aspects of running a holiday park and receive training from the management team.

No previous management experience is necessary, with genuine opportunities to progress into a management role. The role involves front desk duties, guest enquiries, bookings management, maintenance support and ensuring presentations across rooms, cabins and facilities

Qualifications

• Reliable and responsible.
• Friendly and confident when dealing with guests.
• Willing to learn.
• Organised and able to manage different tasks.
• Practical and willing to get involved.
• Comfortable working both independently and as part of a team.

Responsibilities

• Checking guests in and out.
• Answering guest enquiries by phone, email and in person.
• Helping guests and making sure they have a great stay.
• Assisting with bookings through Booking.com, Expedia and other platforms.
• Helping with cleaning, maintenance and general presentation of the property.
• Checking that rooms, cabins, campsites and facilities are well presented.
• Assisting with swimming pool and hot pool operations.
• Helping coordinate daily tasks with other team members.
• Assisting with basic administration and office work.
• Learning about occupancy, pricing and online booking management.

Skills

Guest service

Communication

Organisation

Teamwork

Job description

This is a varied and hands-on position. You will work closely with the management team and gradually learn different aspects of running a holiday park. You don't need previous management experience. We are happy to train the right person.

Key responsibilities

Checking guests in and out

Answering guest enquiries by phone, email and in person

Helping guests and making sure they have a great stay

Assisting with bookings through Booking.com, Expedia and other platforms

Helping with cleaning, maintenance and general presentation of the property

Checking that rooms, cabins, campsites and facilities are well presented

Assisting with swimming pool and hot pool operations

Helping coordinate daily tasks with other team members

Assisting with basic administration and office work

Learning about occupancy, pricing and online booking management

About you

Reliable and responsible

Friendly and confident when dealing with guests

Willing to learn

Organised and able to manage different tasks

Practical and willing to get involved

Comfortable working both independently and as part of a team

Able to stay calm and positive during busy periods

Interested in developing a long-term career in hospitality and tourism

Good English communication skills are required

About us

Alpine Pacific Holiday Park is a well-established holiday park located in beautiful Kaikōura. We provide motel rooms, cabins and powered campsites for guests from New Zealand and around the world. We are a busy business, particularly during the summer season.

Training and support from the management team

Opportunity to learn all aspects of holiday park operations

Genuine opportunity to progress into a management role

A varied working environment — every day is different

Staff accommodation may be available, depending on circumstances

Potential Work Visa Sponsorship for the right candidate