Area Manager

Smith And Smith; Dunedin; On-site; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Empowering leadership

Wellness program

Rewards program

Wellbeing fund

Birthday leave

Parental leave

Volunteer days

Career development

Global opportunities

Job summary

Smith & Smith is seeking an Area Manager for the Lower South Island to oversee operations of our service locations and mobile units in Dunedin, Invercargill, Oamaru and Queenstown. You will hire, train and develop strong teams, implement Belron standards and collaborate cross-functionally to drive performance.

This leadership role requires experience in managing multiple branches, building durable relationships across geographies and delivering business excellence.

Qualifications

• Seasoned in managing multiple branches with operational and commercial focus.
• Experience in fostering strong relationships and leading diverse teams.
• Track record of delivering business excellence and continuous improvement.
• Customer-focused with first-class service and potential sales experience.

Responsibilities

• Oversee operations of regional service locations and mobile units.
• Hire, train and develop effective teams across branches.
• Implement Belron standards and cross-functional collaboration.
• Drive brand awareness and profitability in the Lower South Island.

Skills

Multi-branch management

People management

Customer relationships

Operational excellence

Travel readiness

Job description

About the role – Area Manager at Smith&Smith® - Lower South Island Region

Reporting to the National Operations Manager, you will oversee the operations of Smith&Smith® corporate service locations and mobile services, support authorised dealers and business development opportunities in the Lower South Island Region (Dunedin, Invercargill, Oamaru and Queenstown). You’ll be hiring, training, and developing effective teams, implementing Belron® standards, and working cross-functionally to achieve success. Ultimately, the Area Manager is accountable for driving brand awareness and increasing profitability within their territory.

Location: Smith&Smith Dunedin

Hours: 40 hours per week between 07:00am – 07:00pm Monday to Friday

What we’re looking for:

• Seasoned in managing multiple branches with a keen eye for operational and commercial success.
• Experienced in fostering strong relationships and managing diverse teams across geographies.
• Demonstrated experience in delivering business excellence and continuous improvement.
• Customer focused with a commitment to delivering a first-class experience, account - or sales management experience preferred.
• Strong people management, team leadership and influencing skills.
• A passion for Smith&Smith’s mission to keep Kiwis safe on the road, at home and at work.
• Ability to travel frequently.
• A clean, full New Zealand driver’s licence.
• Unrestricted rights to work in New Zealand.
• Must be willing to complete a drug and alcohol pre-employment test as part of our selection process.

What we offer:

At Smith&Smith®, we believe in supporting our people to thrive—both on and off the job. Here’s what you can look forward to:

• Empowering leadership – Work with Leaders who support, encourage, and help the growth trajectory of your region.
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access a fantastic rewards programme.
• $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
• Birthday leave – A paid day off on your birthday.
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.

About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron NZ, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded Gold 2026 EcoVadis Sustainability Rating. – putting us in the top 5% of global companies for social, environmental, and ethical performance.