Application Specialist - TrakCare

Allevia Hospitals; Auckland; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance subsidy

Long Service Leave

Holiday closure

Free parking

Gym discounts

Hospital discounts

Retail discounts

Job summary

Allevia Hospitals, a major private healthcare provider in New Zealand, seeks an Applications Specialist to join the ICU team at Allevia Hospital Epsom. You will provide support, maintenance and enhancements to PAS/EMR (TrakCare) systems, collaborating with IT and clinical SMEs.

The role is permanent and full-time, requiring 3–5 years of enterprise application experience, with TrakCare a distinct advantage. You will apply healthcare IT expertise to improve patient care.

Qualifications

• Tertiary qualifications in IT Health Informatics or equivalent.
• 3–5 years experience with large enterprise applications; TrakCare is a distinct advantage.
• Significant ERP experience in healthcare.
• Solid understanding of clinical functions & informatics.
• Strong reporting and data analysis, e.g. JReports.
• Effective interpersonal skills with colleagues, senior management and customers.

Responsibilities

• Provide technical support and functional advice to end users.
• Perform system administration tasks: adding users, modifying access, workflows, etc.
• Provide database administration and maintenance support.
• Monitor data integrity and system performance with end users and vendors on configurations and enhancements.

Skills

ERP applications

Clinical informatics

JReports

Stakeholder communication

Education

IT Health Informatics

Tools

TrakCare

Job description

Allevia Hospitals (formerly MercyAscot), is one of New Zealand’s largest private healthcare organisations, delivering surgical and allied health services through an integrated care strategy and curated health plans - we’re focused on creating a better health journey for every patient.

We have an exciting opportunity for an Applications Specialist to join our ICU team based at Allevia Hospital Epsom to provide support, maintenance and continuous enhancements to our PAS/EMR (TrakCare) systems.

About The Job

This is a permanent full-time role where you will collaborate with and be well supported by our IT team, our clinical application specialists and clinical subject matter experts from across the business. While experience with TrakCare would be a considerable advantage, you’ll bring your PAS/EMR expertise, adaptable thinking and strong risk mitigation skills to a highly skilled collaborative environment where providing a better health journey for patients is at the heart of what we do.

Key Accountabilities

• Provide technical support and functional advice to end users
• Perform system administration tasks including, adding new users, modifying access permissions, modifying workflows, etc.
• Provide database administration & maintenance support
• Monitor data integrity, system performance and optimisation working with end users and vendors on configurations and enhancements.

About You

As our ideal candidate for this role you will have:

• Tertiary qualifications in IT Health Informatics or equivalent
• 3-5 years experience working with large business/enterprise level applications, with TrakCare being a distinct advantage
• Significant experience supporting ERP applications ideally in the healthcare industry
• Solid understanding of clinical functions & a working knowledge of clinical applications & informatics
• Strong reporting, data analysis and interpretation skills, e.g. experience with JReports
• Effective interpersonal skills with the ability to engage well with colleagues, senior management, and customers.

Our values

At Allevia we care about what's important to our patients and because we are smarter together we take a patient driven, collaborative approach. We focus on the future and learn from the past to always do what is right and be responsible for the results we deliver.

Benefits

At Allevia we work hard, have fun, and are committed to making a difference to our organisation, our people, and our patients. Along with a supportive working environment we offer our employees a great range of benefits including:

• Competitive rates of pay
• Medical insurance subsidy after two years of service
• Long Service Leave
• Christmas and New Year close-down
• Free car parking nearby
• Discounted gym memberships & E-cycles
• Pharmacy discount & discounted hospital fees
• Discounts at multiple retail outlets as part of our Boost programme

Please note, only candidates already residing and eligible to work permanently in New Zealand can be considered for this role.