Airport Rental Operations & Customer Specialist

New Zealand Avis Rent A Car Limited; Kerikeri; On-site; NZD 28,000 - 39,000; Part time

Benefits offered by this job

Uniform provided

Parking provided

Wellbeing programme

Employee discounts

Training provided

Job summary

New Zealand Avis Rent A Car Limited is seeking a friendly Rental Operations Agent in Kerikeri. The casual, as-needed position involves front- and back-of-house duties, including assisting customers, processing bookings, and supporting vehicle check-ins and cleaning.

You’ll work during our 8:30 am–9 pm hours, including mornings, evenings and weekends as required, at Kerikeri Airport. A full induction and ongoing training are provided by one of the world’s leading car rental brands.

Qualifications

• Full, clean, valid Class 1 driver’s licence is essential.
• Experience in retail, hospitality or customer service preferred.
• Able to work in a fast-paced environment delivering exceptional service.
• Comfortable learning and using computer systems; training provided.
• Follow procedures and company guidelines reliably.

Responsibilities

• Interact with customers at the counter, market products and complete rental transactions.
• Process contracts and bookings; manage returns and reservations.
• Inspect vehicles for damages; drive, park and assist with wash bay duties.
• Support front and back-of-house operations to keep service smooth.

Skills

Customer service

Retail experience

Hospitality

Fast-paced environment

Computer systems

Job description

New Zealand Avis Rent A Car Limited is seeking a friendly Rental Operations Agent in Kerikeri. The casual, as-needed position involves front- and back-of-house duties, including assisting customers, processing bookings, and supporting vehicle check-ins and cleaning.

You’ll work during our 8:30 am–9 pm hours, including mornings, evenings and weekends as required, at Kerikeri Airport. A full induction and ongoing training are provided by one of the world’s leading car rental brands.