Administrator Workflow and Reporting

NZ Ministry of Justice; Wellington; Hybrid; NZD 56,000 - 74,000; Full time

Benefits offered by this job

4.4 weeks holiday leave for permanent

Flexible work hours

Online professional development portal

Inclusive networks access

Job summary

The Ministry of Justice (New Zealand) is seeking Administrators for Workflow and Reporting in Wellington. You will share responsibilities for logging, tracking and delivering official correspondence to Ministers and the public, ensuring process compliance and timely responses in a busy team.

These roles require strong data entry, attention to detail, organisational skills, and the ability to multi-task across multiple mailboxes while maintaining stakeholder relationships and clear communication.

Qualifications

• Experience of data entry and excellent attention to detail.
• Strong organisational and coordination skills with ability to manage multiple mailboxes.
• Strong customer focus and ability to build positive stakeholder relationships.
• Excellent communication skills.
• Energy to thrive in a fast-paced, time-bound environment.

Responsibilities

• Log and track all information requests from Ministers and the public.
• Manage the official correspondence database and delivery to teams.
• Ensure processes and guidelines are followed to provide timely responses.
• Undertake regular reporting to ensure standards and visibility of progress.

Skills

Data entry

Attention to detail

Organisational skills

Stakeholder relationships

Communication

Job description

Administrator Workflow and Reporting

2 roles available – 1 permanent, 1 fixed term (Te Haeata/The Opportunity). Come join us in this newly created position, where you will be able to put your strong data entry skills, eye for detail and accuracy, and ability to work in an extremely busy correspondence team.

As our Administrator Workflow and Reporting, you will work with another Administrator jointly having responsibility for logging and tracking all requests for information from Ministers and members of the public. You will manage the official correspondence database and delivery of official correspondence to teams, ensuring that business units follow processes and guidelines to provide timely responses to these requests. This involves assessing incoming correspondence, acknowledging requesters, logging requests in the database, and updating records as progress is made. In this role you will also undertake regular reporting to ensure that responses are being completed, standards are being met and managers have visibility of the correspondence in progress.

The position manages four public facing correspondence mailboxes.

The successful candidates need to be able to work the hours of 8:00am to 5:00pm, Monday to Friday. This will be a busy and challenging role, so will require someone who is flexible, calm and can multi-task.

You will be joining a supportive and enthusiastic team who have a genuine interest in sharing knowledge and supporting one another in an enjoyable, busy and sometimes challenging environment.

Skills and Experience

• Experience of data entry and excellent attention to detail
• Strong organisational and coordination skills, with the ability to manage multiple mailboxes at one time
• Strong customer focus and the ability to build and maintain positive stakeholder relationships and effective networks
• Excellent communication skills
• Energy to thrive in a fast paced and time bound environment

About us

At Tāhū o te Ture – the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. The Administrator Workflow and Reporting reports to the Team Leader in the Ministerial Services team. The team oversees and drafts responses to official correspondence, including Official Information Act and Privacy Act requests, Ministerial correspondence, Parliamentary questions and other pieces of correspondence for the Ministry.

The National Office team is based in the Justice Centre, Wellington. Successful candidates will be able to work from home up to one day per week (Tuesday to Thursday) when they have completed their induction training.

What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave for permanent position and 4 weeks holiday leave for fixed term position
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Contact

If you have any questions, please contact [e-mail]

Salary

Salary range: $56,343 to $74,416 per annum. Appointment within this range will be based on skills and experience.

Application Closing Date

Applications close on: 8 November 2026