Administrator Workflow and Reporting

Marketplace; Wellington; Hybrid; NZD 56,000 - 74,000; Full time

Benefits offered by this job

Flexible hours

Online learning

Inclusive networks

Job summary

NZ Ministry of Justice in Wellington seeks an Administrator Workflow and Reporting to support the Ministerial Services team. You will log and track information requests, manage the official correspondence database and deliver responses to Ministers and the public, ensuring timely and compliant processes.

Working hours are 8:00am–5:00pm, Monday to Friday, with potential to work from home up to one day per week after induction.

Qualifications

• Experience of data entry and excellent attention to detail.
• Strong organisational and coordination skills to manage multiple mailboxes.
• Strong customer focus and ability to build positive stakeholder relationships.
• Excellent communication skills.
• Energy to thrive in a fast paced, time-bound environment.

Responsibilities

• Log and track all information requests from Ministers and the public.
• Manage the official correspondence database and delivery of official correspondence.
• Update records as progress is made and ensure processes are followed.
• Undertake regular reporting to ensure responses are completed and managers have visibility of progress.
• Manage four public-facing correspondence mailboxes.

Skills

Data entry

Attention to detail

Organisational skills

Coordination

Stakeholder relations

Communication skills

Multi-tasking

Job description

# Administrator Workflow and Reporting at NZ Ministry of Justice, Wellington City## Mō tēnei tūranga mahi | About this role**Administrator Workflow and Reporting****2 Roles Available – 1 permanent, 1 fixed term****Te Haeata/The Opportunity**Come join us in this newly created position, where you will be able to put your strong data entry skills, eye for detail and accuracy, and ability to work in an extremely busy correspondence team to work!As our Administrator Workflow and Reporting, you will work with another Administrator jointly having responsibility for logging and tracking all requests for information from Ministers and members of the public. You will manage the official correspondence database and delivery of official correspondence to teams, ensuring that business units follow processes and guidelines to provide timely responses to these requests. This involves assessing incoming correspondence, acknowledging requesters, logging requests in the database, and updating records as progress is made. In this role you will also undertake regular reporting to ensure that responses are being completed, standards are being met and managers have visibility of the correspondence in progress.The position manages four public facing correspondence mailboxes. The successful candidates need to be able to work the hours of 8:00am to 5:00pm, Monday to Friday.This will be a busy and challenging role, so will require someone who is flexible, calm and can multi-task. You will be joining a supportive and enthusiastic team who have a genuine interest in sharing knowledge and supporting one another in an enjoyable, busy and sometimes challenging environment.**Ō pūkenga/Skills and Experience**Our ideal candidate will have:* Experience of data entry and excellent attention to detail* Strong organisational and coordination skills, with the ability to manage multiple mailboxes at one time* Strong customer focus and the ability to build and maintain positive stakeholder relationships and effective networks* Excellent communication skills* Energy to thrive in a fast paced and time bound environment.**Mō mātou/About us**At Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.The Administrator Workflow and Reporting reports to the Team Leader in the Ministerial Services team. The team oversees and drafts responses to official correspondence, including Official Information Act and Privacy Act requests, Ministerial correspondence, Parliamentary questions and other pieces of correspondence for the Ministry.Our National Office team is based in the Justice Centre, Wellington. Successful candidates will be able to work from home up to one day per week (Tuesday to Thursday) when they have completed their induction training.**Ngā painga o tēnei wāhi mahi/What's great about working here**We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: * 4.4 weeks holiday leave for permanent position and 4 weeks holiday leave for fixed term position* flexible work hours where possible* an online professional development portal* access to a variety of inclusive and proactive networksSee our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. **Tono mai/How to Apply**To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.Salary range: $56,343 to $74,416 per annum. Appointment within this range will be based on skills and experience.Applications close on: 8 November 2026If you have any questions, please contact [e-mail]## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | NZ Ministry of Justice || Location: | Wellington City || Position type: | Permanent Full Time || Category: | Administration || Date listed: | 28-Oct-2026 || Salary range: | $56,343 - $74,416 || Closing date: | 08-Nov-2026 || Reference: | NZ/1954840 || Attachment: | Administrator Workflow and Reporting - CS.pdf (PDF, 182KB) || File links: | || Website: | |Note: You may be redirected to the employer's careers website.