Team Leader OIA and Correspondence

Oranga Tamariki—Ministry for Children; Wellington; On-site; NZD 126,000 - 139,000; Full time

Job summary

Oranga Tamariki is seeking a Team Leader Official Information and Correspondence in Wellington to lead a six-person team and deliver timely responses under the Official Information Act. You will report to the Manager Ministerial Services, set priorities, and manage workload and service levels in a high-volume environment.

This role focuses on developing people, strengthening processes, and deepening knowledge of OIA while building strong relationships across the agency and with external

Qualifications

• Demonstrated experience leading and developing high-performing teams.
• An in-depth understanding of New Zealand government structures and processes.
• Experience working in a high-pressure, high-volume operational environment.
• Experience interpreting legislation, particularly the Official Information Act.
• Experience liaising with central agencies and Officers of Parliament.
• Strong judgement and political sensitivity, with the ability to identify and manage issues and risks.
• Excellent written, verbal and interpersonal communication skills.
• The ability to communicate complex information clearly to a range of audiences and build strong working relationships.
• An ability to manage competing priorities while maintaining quality and meeting deadlines.
• An understanding and appreciation of cross-cultural issues and concerns, particularly tikanga Māori and Pacific peoples' cultures.

Responsibilities

• Lead a team delivering high-quality, timely responses to Official Information Act requests and correspondence.
• Set priorities, manage workloads and service levels in a fast-paced environment.
• Provide subject matter expertise and act as a point of escalation for complex matters.
• Develop people and improve processes, knowledge of the Official Information Act, and cross-agency relationships.
• Build strong relationships across Oranga Tamariki and external government stakeholders.

Job description

Lead our Official Information Act and Correspondence processes and deliver our overall work programme Utilise your excellent organisational skills and ability to work under tight deadlines to support better outcomes for tamariki, rangatahi and whānau Permanent, full-time opportunity based in Wellington

Mō te tūnga| About therole

We have an opportunity for an experienced leader to join our Ministerial Services function as Team Leader Official Information and Correspondence in Wellington.Reporting to the Manager Ministerial Services, you will lead a team of six, responsible for delivering high-quality, timely responses to Official Information Act requests and correspondence on behalf of the Chief Executive, delegates and the Minister for Children.

This is a key leadership role operating in a fast-paced and high-volume environment. You will set priorities, manage workloads and service levels, provide subject matter expertise and act as a point of escalation for complex operational and procedural matters.

You’ll also have an important role in developing your people and continuously improving how we work. You'll identify opportunities to strengthen processes, build capability and knowledge of the Official Information Act, and develop strong relationships across Oranga Tamariki and with external government stakeholders.

Ngā pūmanawatanga ōu | What you will bring

• Demonstrated experience leading and developing high-performing teams
• An in-depth understanding of New Zealand government structures and processes
• Experience working in a high-pressure, high-volume operational environment
• Experience interpreting legislation, particularly the Official Information Act
• Experience liaising with central agencies and Officers of Parliament
• Strong judgement and political sensitivity, with the ability to identify and manage issues and risks
• Excellent written, verbal and interpersonal communication skills
• The ability to communicate complex information clearly to a range of audiences and build strong working relationships
• An ability to manage competing priorities while maintaining quality and meeting deadlines
• An understanding and appreciation of cross-cultural issues and concerns, particularly tikanga Māori and Pacific peoples' cultures

Nōuterourou|What's in it for you

Oranga Tamariki offer astep-basedremunerationpackage, that offers progression annually for experience through tenure.Annual remuneration for this position starts between $125,926 and $139,459 dependant on experience.

Wealsooffer a vibrant and supportive team, flexible workoptionsand a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow.We welcome diversity and are committed to working in an inclusive and respectful way.

Applications for this role close just before midnight on Wednesday 14 October 2026