Administrator-NASC

Te Whatu Ora - Health New Zealand; Timaru; On-site; NZD 45,000 - 65,000; Part time

Job summary

Health New Zealand | Te Whatu Ora - South Canterbury is seeking an organised Administrator to join the NASC team at the Talbot Community Health Hub in Timaru. You will provide administrative and customer service support, including reception, data entry, and coordination to ensure clients receive the right services.

You'll work in a busy, patient-centred environment, liaising with clinical staff, whānau, and community providers, with a strong emphasis on confidentiality and privacy compliance.

Qualifications

• Strong administration and organisational skills.
• Excellent communication and interpersonal skills.
• A friendly, professional, and customer-focused approach.
• Strong computer literacy and keyboard skills.
• Experience managing data entry with a high level of accuracy.
• Ability to manage competing priorities in a busy environment.
• Collaborative team player.
• Attention to detail and confidentiality.
• Positive, flexible, solution-focused attitude.
• Commitment to Te Tiriti o Waitangi and improving Māori health outcomes.
• Previous experience in healthcare administration or reception.
• Experience with patient management systems.
• Knowledge of privacy requirements.

Responsibilities

• Manage a busy reception and telephone environment.
• Maintain accurate patient information and records.
• Support clinical teams with administrative tasks.
• Ensure information handling is secure and privacy compliant.
• Coordinate services to help people access the right care and support.
• Work within a multidisciplinary healthcare environment.
• Assist with data entry and records management.

Skills

Administration

Organisational skills

Communication

Interpersonal skills

Data entry accuracy

Privacy & confidentiality

Team collaboration

Customer-focused

Te Tiriti o Waitangi awareness

Education

Healthcare administration experience

Tools

Patient management systems

Job description

Health New Zealand | Te Whatu Ora – South Canterbury

Talbot Community Health Hub, Timaru

Permanent 0.6 FTE Needs Assessment and Service Coordination (NASC) Community Services

Support Our Community Through Exceptional Administration and Customer Service

Health New Zealand | Te Whatu Ora

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking an organised, proactive, and customer-focused Administrator to join our Needs Assessment and Service Coordination (NASC) team based at the Talbot Community Health Hub in Timaru.

As a key member of the Community Services team, you will provide professional administrative and customer service support to the NASC service, working closely with clinical staff, patients, whānau, and community providers. This is a varied role that combines reception, administration, data entry, record management, and coordination activities that help ensure people receive the services and support they need.

You will manage a busy reception and telephone environment, maintain accurate patient information, support clinical teams with administrative tasks, and ensure information is handled efficiently, securely, and in accordance with privacy requirements. A strong attention to detail, excellent organisational skills, and the ability to manage competing priorities are essential for success in this role.

This is a fantastic opportunity to contribute to a service that plays an important role in helping people maintain their independence and access the right care and support within the community.

About the Team / Service / Location

The NASC (Needs Assessment and Service Coordination) service supports people across South Canterbury by assessing their needs and coordinating access to community-based services and support. Working as part of a collaborative multidisciplinary team, you'll help facilitate positive outcomes for patients, whānau, and the wider community

Located at the Talbot Community Health Hub in Timaru, you'll be part of a supportive team environment focused on delivering person-centred care and services. South Canterbury offers an enviable lifestyle with affordable living, short commute times, excellent schools, and easy access to beaches, lakes, mountains, and outdoor recreation.

About You

To be successful in this role, you will have:

• Strong administration and organisational skills
• Excellent communication and interpersonal skills
• A friendly, professional, and customer-focused approach
• Strong computer literacy and keyboard skills
• Experience managing data entry with a high level of accuracy
• The ability to manage competing priorities and work effectively in a busy environment
• A collaborative approach and ability to work as part of a team
• Strong attention to detail and commitment to confidentiality
• A positive, flexible, and solution-focused attitude
• A commitment to Te Tiriti o Waitangi and improving equitable health outcomes for Māori.
• Previous experience in healthcare administration or reception
• Experience working with patient management systems
• Knowledge of records management and privacy requirements
• Experience working within a multidisciplinary healthcare environment

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Salary Range

This role is covered by the terms and conditions of the relevant collective agreement and salary will be in accordance with the applicable pay scale and dependent on experience.

If you have any questions regarding this role, please contact Becky Allen at [e-mail].

Job details

Job Reference:

Job Reference: 1214

Location:

South Island - Canterbury - Timaru and South Canterbury