Administrator

Red Cross; Christchurch; Hybrid; NZD 54,000 - 66,000; Full time

Benefits offered by this job

Five weeks annual leave

Discounts on Southern Cross health ins

Flexible virtual/hybrid options

Job summary

New Zealand Red Cross in Christchurch is seeking a people-focused admin professional to keep operations running smoothly and be the welcoming first point of contact for volunteers and members joining our whānau.

You’ll maintain databases, manage volunteer applications, and support recognition and governance processes within a collaborative team. The role requires reliable, organized individuals with strong communication skills and comfort with technology, including MS Office.

Qualifications

• Experience in project administration or a related role.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Maintain accurate people databases and ensure compliance with policies
• Manage volunteer applications and guide people through Red Cross journey
• Support member and volunteer recognition and governance processes
• Contribute to a collaborative, supportive team environment

Skills

Admin experience

MS Office

Communication skills

Team collaboration

Learning new systems

Tools

Outlook

Word

Excel

Teams

Job description

NZRC offers a total remuneration approach of $60,346 for this role, which comprises of base salary as well as employer contribution to KiwiSaver. While remuneration rates are set to reflect that we are a humanitarian not for profit organisation, we believe our employee leave provision and flexible working arrangements, provide a highly rewarding work experience.

Join the New Zealand Red Cross Area team in Christchurch and play a key role in supporting the volunteers and members who bring our mission to life. This is a people-focused admin role where you’ll keep operations running smoothly while being a welcoming first point of contact for those joining our Red Cross whānau.

In this role you will:

• Maintain accurate people databases and ensure compliance with policies
• Manage volunteer applications and guide people through their Red Cross journey
• Support member and volunteer recognition and governance processes
• Contribute to a collaborative, supportive team environment

To thrive in this role, you’ll bring:

• Reliability, resilience, and confidence contributing across teams with dynamic priorities
• Confidence with technology and ability to quickly learn new systems
• A passion for creating excellent experiences for members and volunteers
• Strong communication skills across phone, email, and face-to-face interactions
• Competence with Microsoft Office Suite (Outlook, Word, Excel, Teams)
• A motivated, organised approach with problem-solving skills and attention to detail
• A team-focused attitude and ability to build positive relationships
• Confidence to work respectfully within Māori cultural contexts, including Tikanga Māori
• The ability to connect with people from all walks of life
• Previous experience in project administration or a related role

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 23/11/2026