Administration Team Leader - Flexible Hours & Remote Work

University of Auckland; Auckland; On-site; NZD 72,000 - 88,000; Full time

Benefits offered by this job

Five weeks annual leave

Public transport discount

KiwiSaver

Flexible working

Parental leave

Insurance

Memberships

On-site amenities

Job summary

The University of Auckland invites applications for an Administration Team Leader role within the Accommodation Halls portfolio. This position leads front-of-house operations, reception services and financial processes to deliver outstanding student-centred service.

You will manage a team, oversee governance and compliance, and contribute to planning and continuous improvement within a dynamic residential setting that supports student success and wellbeing.

Qualifications

• Experience leading an administration, customer service or front-of-house team within a large and complex organisation.
• Strong financial and operational administration experience, including invoicing, budgeting or financial systems.
• Experience preparing reports, proposals and operational documentation for senior stakeholders.
• High levels of digital literacy, including Microsoft Office applications and business information systems.
• Full, clean New Zealand Driver Licence required.

Responsibilities

• Leading and supporting the administration and reception team to deliver exceptional customer service and operational support.
• Coordinating administrative and financial processes, including invoicing, debt management, banking reconciliations and purchasing activities.
• Supporting operational planning, governance requirements and the implementation of policies and procedures.
• Monitoring facilities, maintenance requests, contractor activities and accommodation assets to ensure high service standards are maintained.
• Preparing reports, proposals and operational information to support decision‑making and performance monitoring.
• Driving process improvements and supporting the implementation of new systems, technologies and ways of working.

Skills

Team leadership

Administration

Customer service

Financial processes

Invoicing & budgeting

Microsoft Office

Tools

Microsoft Office

Business information systems

Job description

The University of Auckland invites applications for an Administration Team Leader role within the Accommodation Halls portfolio. This position leads front-of-house operations, reception services and financial processes to deliver outstanding student-centred service.

You will manage a team, oversee governance and compliance, and contribute to planning and continuous improvement within a dynamic residential setting that supports student success and wellbeing.