Administration Coordinator - Richmond - Nphs

CGR Services; Nelson; On-site; NZD 12,000 - 20,000; Part time

Job summary

Health New Zealand | Te Whatu Ora Richmond seeks an Administration Coordinator to support after-hours NPHS clinics. The role is permanent, part-time 0.2 FTE, two evenings per week, based in Richmond.

You will handle routine clinic administration, reception, appointments, and records while partnering with health professionals to keep operations running smoothly. You will contribute to high-quality public health services, uphold privacy, and embrace Te Tiriti o Waitangi commitments to equity for

Qualifications

• Efficient, organised and people-focused approach.
• Experience in administration or coordination is desirable.
• Strong written and verbal communication, and customer service.
• Ability to learn systems and manage competing priorities.
• Commitment to Te Tiriti o Waitangi and health equity.

Responsibilities

• Perform routine clinic administration and reception support.
• Coordinate appointments and meetings for the Richmond Health Hub.
• Maintain clinic systems and records with accuracy and privacy.
• Act as a point of contact for health professionals, patients and visitors.
• Support after-hours NPHS clinics to ensure smooth operations.

Skills

Administration or coordination

Organisational skills

Communication skills

Customer-focused

Privacy and confidentiality

Te Tiriti o Waitangi knowledge

Proactive/problem-solving

Job description

Provide clinic administration and reception support for after-hours Richmond Health Hub clinics. Permanent, part-time 0.2 FTE role, two evenings per week, based in Richmond.

About the Role

As an Administration Coordinator within the National Public Health Service, you will play a vital role in supporting the delivery of high-quality public health services. This varied role involves routine clinic administration, reception support, coordinating appointments and meetings, maintaining clinic systems and records, and acting as a key point of contact for health professionals, patients and visitors to the Richmond Health Hub. Working in a collaborative environment, you will help keep clinic operations running smoothly and support the delivery of services that improve health outcomes for communities across Aotearoa.

About the Service

The National Public Health Service (NPHS) within Health New Zealand | Te Whatu Ora, works towards Pae Ora (healthy futures for all) by engaging with the wider determinants of health that impact people's health, focusing on oranga/wellbeing, prevention, protection, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

About you

You are an efficient, organised and people-focused person who enjoys keeping things running smoothly, being part of a team and supporting others to succeed. You may already have administration experience, or you may bring strong transferable skills from another role where accuracy, communication, customer service and coordination were important. You are confident learning systems and processes, can manage competing priorities, and bring a calm, professional approach to a clinic environment. Most importantly, you have excellent interpersonal skills, an interest in health and wellbeing, and a genuine commitment to Te Tiriti o Waitangi, equity and improving health outcomes for the communities we serve.

You will bring:

• Administration or coordination skills, or strong transferable experience in supporting people, using systems and managing information accurately.
• Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong communication and relationship-building skills, with a collaborative, team-focused and customer-centred
• A respectful, professional and trustworthy approach, with a strong awareness of privacy and confidentiality in a health setting.
• A commitment to Te Tiriti o Waitangi and improving equity and health outcomes for Māori, Pacific peoples, and all communities.
• A proactive mindset with a focus on continuous improvement, problem-solving, and delivering high-quality service.

Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.