Administration Coordinator - Richmond - NPHS

JobSpace; Richmond; On-site; NZD 18,000 - 21,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administration Coordinator for the Richmond Health Hub. The role provides clinic administration and reception support, coordinating appointments and meetings, and maintaining systems and records to support high-quality public health services.

This permanent, part-time position (0.2 FTE) requires working two evenings per week in Richmond, with a focus on privacy, teamwork and delivering compassionate health services to communities across Aotearoa.

Qualifications

• Administration or coordination experience.
• Excellent organisational skills and ability to manage multiple priorities.
• Strong communication and customer-service skills.
• Commitment to Te Tiriti o Waitangi and improving equity and health outcomes for Māori, Pacific peoples, and all communities.

Responsibilities

• Provide routine clinic administration and reception support for after-hours Richmond Health Hub clinics.
• Coordinate appointments and meetings; maintain clinic systems and records.
• Act as a key point of contact for health professionals, patients and visitors; support smooth clinic operations.

Job description

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Administration Coordinator - Richmond - NPHS

Administration Coordinator - Richmond - NPHS

Provide clinic administration and reception support for after-hours Richmond Health Hub clinics.

Permanent, part-time 0.2 FTE role, two evenings per week, based in Richmond.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As an Administration Coordinator within the National Public Health Service, you will play a vital role in supporting the delivery of high-quality public health services. This varied role involves routine clinic administration, reception support, coordinating appointments and meetings, maintaining clinic systems and records, and acting as a key point of contact for health professionals, patients and visitors to the Richmond Health Hub. Working in a collaborative environment, you will help keep clinic operations running smoothly and support the delivery of services that improve health outcomes for communities across Aotearoa.

About the Service

The National Public Health Service (NPHS) within Health New Zealand | Te Whatu Ora, works towards Pae Ora (healthy futures for all) by engaging with the wider determinants of health that impact people's health, focusing on oranga/wellbeing, prevention, protection, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

About You

You are an efficient, organised and people-focused person who enjoys keeping things running smoothly, being part of a team and supporting others to succeed. You may already have administration experience, or you may bring strong transferable skills from another role where accuracy, communication, customer service and coordination were important. You are confident learning systems and processes, can manage competing priorities, and bring a calm, professional approach to a clinic environment. Most importantly, you have excellent interpersonal skills, an interest in health and wellbeing, and a genuine commitment to Te Tiriti o Waitangi, equity and improving health outcomes for the communities we serve.

You will bring:

• Administration or coordination skills, or strong transferable experience in supporting people, using systems and managing information accurately.
• Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong communication and relationship-building skills, with a collaborative, team-focused and customer-centred
• A respectful, professional and trustworthy approach, with a strong awareness of privacy and confidentiality in a health setting.
• A commitment to Te Tiriti o Waitangi and improving equity and health outcomes for Māori, Pacific peoples, and all communities.
• A proactive mindset with a focus on continuous improvement, problem-solving, and delivering high-quality service.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Whilst Health New Zealand is undergoing change affected employees will be given preference and priority for this position.